- Singapore
Full Time Customer Service Officer (Bank Teller) Jobs, Salary up to SGD 4,000 in Bank Of China - Maukerja
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Job Description
Responsibilities
Responsibilities
We are looking for exceptional customer-oriented individuals to join our Consumer Banking team. As a Customer Service Officer, you enjoy interacting with people from all walks of life and pride yourself on providing excellent service to customers with patience and empathy. An effective multi-tasker and good team player, you will have first-hand interaction with branch customers handling operational transaction activities, customer enquiries, data maintenance and the preparation of reports.
Execute customer transactions accurately and timely, including but not limited to cheque handling, cash deposits/withdrawals/transfers, loan payments and account opening/closure
Reconcile cash drawers, count and package coins and notes daily
Be well-versed in the bank’s products and services to address customers’ enquiries and needs promptly and effectively
Provide quality customer service to ensure a high level of customer satisfaction at all times
Requirements
Diploma qualification or higher
Product knowledge on savings accounts, cash deposits and withdrawals is preferred but not a strict requirement
Proficient in Microsoft Office software
Strong interpersonal and communication skills with a pleasant disposition
Self-motivated multi-tasker who is meticulous and able to work independently and accurately on assigned tasks and also a team player who thrives a in a fast-paced environment
Willing to work on a 5.5 or 6-day weekly schedule (including Saturdays)
Full training will be provided for all successful candidates.
A Foreign Bank, established in China
We are looking for exceptional customer-oriented individuals to join our Consumer Banking team. As a Customer Service Officer, you enjoy interacting with people from all walks of life and pride yourself on providing excellent service to customers with patience and empathy. An effective multi-tasker and good team player, you will have first-hand interaction with branch customers handling operational transaction activities, customer enquiries, data maintenance and the preparation of reports.
Execute customer transactions accurately and timely, including but not limited to cheque handling, cash deposits/withdrawals/transfers, loan payments and account opening/closure
Reconcile cash drawers, count and package coins and notes daily
Be well-versed in the bank’s products and services to address customers’ enquiries and needs promptly and effectively
Provide quality customer service to ensure a high level of customer satisfaction at all times
Requirements
Diploma qualification or higher
Product knowledge on savings accounts, cash deposits and withdrawals is preferred but not a strict requirement
Proficient in Microsoft Office software
Strong interpersonal and communication skills with a pleasant disposition
Self-motivated multi-tasker who is meticulous and able to work independently and accurately on assigned tasks and also a team player who thrives a in a fast-paced environment
Willing to work on a 5.5 or 6-day weekly schedule (including Saturdays)
Full training will be provided for all successful candidates.
A Foreign Bank, established in China
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