- Tyreplus Nova Autocare Petaling Jaya 47301 Petaling Jaya Petaling Jaya Malaysia 47301

Working Location
Job Description
Requirements
Located at Tyreplus- Nova Autocare PPS (Petaling Jaya)
Secondary school qualification or equivalent (SPM/'O' Level).
Minimum of 1 year of relevant experience in an administrative role.
Proficiency in basic computer applications such as Microsoft Office Suite (Word, Excel, Outlook).
Good communication and interpersonal skills.
Ability to multitask and prioritize tasks effectively.
Attention to detail and accuracy in work.
A proactive and helpful attitude.
Responsibilities
Job Responsibilities
Administrative & Finance Support
Prepare daily sales and collection reports.
Issue Job Sheets, Cash Bills, Official Receipts, and Credit Notes using the EMAX system.
Ensure all customer invoices and payment documents are accurately prepared.
Key in supplier purchase invoices and update system records promptly.
Update product costing and maintain accurate administrative records.
Prepare customer monthly statements and follow up on outstanding payments.
Prepare petty cash claims, backup fund requests, and outlet administrative reports.
Maintain proper filing of outlet documents and ensure timely submission to the Finance and HR Departments.
Customer Service
Welcome customers and provide professional front counter service.
Answer incoming phone calls and respond to customer enquiries.
Register customer information and prepare service Job Sheets.
Process customer payments and complete vehicle handover.
Coordinate with technicians to update customers on vehicle service progress.
Assist customers with service bookings and appointments.
Support customer satisfaction initiatives, including Google Reviews and customer surveys.
Workshop & Operations Support
Coordinate daily workflow between the workshop and front counter.
Monitor vehicle service progress and ensure smooth customer handover.
Safeguard vehicle keys throughout the service process.
Receive and verify stock deliveries.
Assist with stock counting and inventory records.
Place orders for products and consumables when required.
Ensure outlet cleanliness and proper document organisation.
HR & Compliance Support
Prepare attendance reports.
Submit overtime claims, leave forms, and other HR-related documents according to schedule.
Ensure compliance with company SOPs and administrative procedures.
Support the Branch Manager in daily outlet operations.
Perform any other duties assigned by Management.
Benefits
DAMANSARA IDAMAN
0.5 km
BANDAR UTAMA 11
1.2 km
LEMBAH SUBANG
1.7 km
KELANA JAYA
1.9 km
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