- Menara HLX 3, Jalan Kia Peng, Kuala Lumpur Kuala Lumpur WP Kuala Lumpur Malaysia 50480

KL City, WP Kuala Lumpur
Working Location
Job Description
Requirements
Proven track record of managing and growing client accounts, with 1-2 years of direct experience in account management.
Demonstrated ability to build and maintain strong, long-lasting client relationships through effective communication and proactive engagement.
Experience in identifying and pursuing sales opportunities within existing accounts to drive revenue growth.
Proficiency in using CRM software to track client interactions, manage sales pipelines, and analyze account performance.
Excellent verbal and written communication skills, with the ability to articulate value propositions clearly and persuasively.
Fluency in Mandarin is essential for effective communication with a significant portion of our client base.
Ability to work independently and collaboratively in a fast-paced, dynamic sales environment.
A Diploma is the minimum educational requirement for this role.
Responsibilities
Develop and maintain strong, long-lasting relationships with key clients, understanding their business needs and objectives to foster loyalty and retention.
Proactively identify opportunities for upselling and cross-selling within existing accounts, driving revenue growth and maximizing client value.
Serve as the primary point of contact for assigned clients, addressing inquiries, resolving issues, and ensuring a seamless customer experience.
Collaborate with internal teams, including sales, marketing, and product development, to ensure client needs are met and expectations are exceeded.
Prepare and deliver regular reports on account status, performance, and potential risks to both clients and internal stakeholders.
Conduct market research and competitor analysis to identify new business opportunities and stay ahead of industry trends.
Manage the entire sales cycle for existing accounts, from initial contact and needs assessment to proposal development and contract negotiation.
Benefits
LRT - MASJID JAMEK
0.3 km
LRT - PASAR SENI
0.6 km
MRT - PASAR SENI
0.6 km
KTM - BANK NEGARA
0.8 km
LRT - BANDARAYA
0.9 km
KTM - KUALA LUMPUR
0.9 km
LRT - PLAZA RAKYAT
1.0 km
MRT - MERDEKA
1.1 km
MRL - MAHARAJALELA
1.2 km
LRT - DANG WANGI
1.3 km
MRL - MEDAN TUANKU
1.4 km
MRT - MUZIUM NEGARA
1.4 km
LRT - SULTAN ISMAIL
1.5 km
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