You will be part of the Group Operational Risk Management (ORM) Team to assist in the implementation of the AI solution - Risk and Controls Self-Assessment (RCSA) to enhance on operational risks and controls reviews. This also includes supporting in the implementation of the operational processes group-wide to ensure alignment of processes.
Job Responsibilities:
1. Support the implementation and adoption of AI-enabled RCSA solutions by coordinating stakeholder engagements, gathering business requirements, facilitating UAT activities, supporting change management, and preparing training materials to ensure successful deployment of AI use cases.
2. Provide project management and operational support through maintaining project documentation, tracking milestones, budgets and risks, supporting data migration activities, and ensuring timely escalation of project issues and delays.
3. Assist in the rollout and adoption of Key Risk Indicators (KRIs) across the Group, including coordination with business units and local entities, data collection, reporting alignment, and monitoring of implementation progress.
4. Support the alignment of operational risk management governance practices with OCBC Group standards, ensuring consistency and effective implementation across the organization.
5. Prepare risk management reports for group reporting and escalation of risk management matters to the Board, BRMC and Management. Support in the preparation of ad-hoc group wide reports submission to internal stakeholders or regulators where required.
6. Assist in any other ad-hoc tasks assigned by the Supervisor.
Skills/Requirement:
Degree Holder, with at least 6 years of relevant experience in operational risk management or audit, preferably either in insurance/ financial industry.
Project management skills is preferred, including, but not limited to, system / UAT testing, quality assurance, management of stakeholders, tracking of project milestones, etc
Good knowledge of risk management processes such as risk processes, risk appetite, governance, reporting and systems.
Good communication skills, and stakeholder management.
A proactive team player, able to work independently and able to work under pressure to meet tight deadlines.
Takes initiative to improve current state of things and adaptable to embrace new changes.
Prior experience with AI is an added advantage.
Strong knowledge in Microsoft Office.
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