About the Job
You will be responsible for providing strategic oversight across Great Eastern’s product portfolios, encompassing Individual Life, Group Insurance, and General Insurance. The role ensures that the organisation’s product suite is aligned with Group strategy, delivers compelling customer value propositions, and remains competitive across key markets.
You will act as a strategic partner to local business units, working closely with the product teams to define the role of each product within the broader portfolio and ensure a coherent, differentiated, and customer-centric proposition across markets.
1. Portfolio Strategy & Oversight
- Support the development and execution of Group-wide portfolio strategy across products, markets, and customer segments.
- Assess portfolio optimisation opportunities, including growth, repositioning, rationalisation, and innovation initiatives.
- Provide portfolio insights and recommendations on competitiveness, customer value, profitability, and portfolio sustainability to support strategic decision-making.
2. Value Proposition & Market Positioning
- Support customer-centric portfolio and proposition development across markets.
- Collaborate with local product teams to shape proposition architecture, portfolio balance, and customer segment strategies.
- Guide markets on integrating product features, services, and customer engagement strategies into compelling end-to-end propositions.
3. Portfolio Performance Management
- Support Group-wide portfolio performance management and oversight across markets.
- Monitor portfolio performance against established frameworks, scorecards and KPIs across growth, profitability, customer value and portfolio sustainability.
- Provide portfolio performance analysis and reporting to support portfolio reviews and strategic decision-making
4. Product Governance & Risk Oversight
- Support and reinforce a disciplined Group product governance and portfolio oversight framework across markets, ensuring adherence to Group standards and regulatory requirements.
- Assess and challenge product proposals and business cases from a portfolio and strategic perspective.
- Identify and escalate key risks, including product performance concerns, misalignment with strategy, or market conduct risks.
5. Market Intelligence & Innovation
- Monitor market trends, customer needs and competitor activities across regions.
- Translate insights into actionable strategies to enhance portfolio relevance and innovation.
- Identify emerging opportunities for new propositions or enhancements to existing products.
- Support innovation in portfolio management processes, analytics, and performance monitoring capabilities.
We are looking for people with
- Tertiary education qualification in Business, Finance, Actuarial Science, Marketing or a related discipline.
- Minimum 8–12 years of experience in insurance product management, portfolio strategy, or related roles within life, group, or general insurance.
- Strong understanding of insurance product frameworks, distribution models, and regulatory environments across Southeast Asia.
- Proven experience in strategic planning, portfolio management, and stakeholder engagement at a group level.
- Strong strategic thinking and analytical capabilities, with the ability to translate insights into actionable recommendations.
- Excellent stakeholder management and influencing skills across multiple markets and seniority levels.
- Ability to balance commercial objectives with regulatory and risk considerations.
- Strong communication skills, with the ability to present complex ideas clearly to senior stakeholders.
- High level of professionalism, attention to detail, and governance discipline.
How you succeed
- Champion and embody our Core Values in everyday tasks and interactions.
- Demonstrate high level of integrity and accountability.
- Take initiative to drive improvements and embrace change.
- Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
- Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.
Who we are
Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.
The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.
Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.
To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.
Entity: Great Eastern Malaysia HQ
Employment Type: Permanent