- Singapore
Working Location
Job Description
Responsibilities
The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group’s businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation).
Join us and be part of brands like Comme des Garcons, Jacquemus, Self-Portrait, Thom Browne, AMI Paris, Alexander Wang and more!
Customer Service:
Greet and engage with customers warmly, creating a welcoming atmosphere
Assist customers in finding suitable products based on their needs and preferences
Provide personalized styling advice and recommendations
Handle customer inquiries and resolve issues promptly and professionally
Fashion Advisory (Sales)
Achieve individual and store sales targets through effective sales techniques
Upsell and cross-sell products to maximize sales opportunities
Process sales transactions accurately and efficiently
Product Knowledge
Maintain up-to-date knowledge of products, including features, benefits, and trends
Educate customers on product care, fitting, and styling options
Stay informed about new arrivals, promotions, and store events
Customer Relationship Management
Build and maintain long-term relationships with clients to encourage repeat business
Maintain client records and follow up with personalized communications
Notify customers about new products, events, and promotions
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