Full Time Restaurant Supervisor ( Kota Warisan ) Jobs, Salary up to MYR 3,000 in Warisan Kopi International Selangor - Maukerja

Minimum of a Diploma in Hospitality Management, Food & Beverage Management, or a related field.

Possess 3-5 years of proven experience in a supervisory role within the food and beverage industry, preferably in a restaurant setting.

Demonstrated strong skills in customer service, ensuring a positive dining experience for all patrons.

Proficient in food and beverage management, including menu knowledge, service standards, and cost control.

Experience in inventory management, including ordering, receiving, and stock rotation to minimize waste and ensure availability.

Excellent team leadership abilities, capable of motivating, guiding, and developing a team of service staff.

Strong operational efficiency skills, with the ability to manage daily restaurant operations smoothly and effectively.

Experience in staff training and development, ensuring all team members are well-versed in service protocols and product knowledge.

Effective problem-solving skills to address customer concerns and operational challenges promptly and professionally.

Commitment to quality control, maintaining high standards of food presentation, service, and hygiene.

Fluent in both English and Bahasa Malaysia, with excellent verbal and written communication skills.

Fluent in Mandarin is added advantage.

Supervise and coordinate daily restaurant operations, ensuring smooth service delivery and adherence to quality standards.

Manage and train a team of restaurant staff, fostering a positive work environment and promoting professional development.

Oversee inventory management, including ordering, receiving, and stock control, to minimize waste and ensure product availability.

Ensure exceptional customer service by addressing guest inquiries, resolving complaints, and maintaining high service standards.

Implement and enforce operational procedures, health and safety regulations, and hygiene standards within the restaurant.

Monitor food and beverage quality, presentation, and consistency, collaborating with kitchen staff to maintain excellence.

Assist in the development and execution of marketing and promotional activities to drive sales and enhance customer engagement.

Manage staff scheduling, payroll, and performance evaluations, ensuring adequate staffing levels and employee satisfaction.

Conduct regular team meetings to communicate updates, discuss performance, and gather feedback for continuous improvement.

Analyze sales data and operational reports to identify trends, opportunities for improvement, and cost-saving measures.