Job Summary:
We are seeking a proactive and versatile Senior IT Executive to oversees, manage and support the firm’s network infrastructure and cybersecurity operations.
Reporting to the IT Manager, you will help maintain reliable connectivity, secure IT systems, and effective incident response. You will work with our regional IT team, security service providers, and vendors.
Key Responsibilities:
1. IT Network Infrastructure & Operations
- Administer and troubleshoot firewalls, switches, wireless networks, load balancers, internet connections, and VPN services.
- Monitor network availability and performance. Investigate disruptions and implement improvements to reduce downtime.
- Maintain network security controls, including firewall rules, network segmentation, remote access, and administrative access.
- Administer and monitor security platforms, including endpoint protection, email security, and device compliance tools.
- Investigate security alerts and coordinate incident response with the regional security team and managed security providers.
- Coordinate vulnerability remediation, security patching, firmware updates, and system hardening.
- Support backup monitoring, recovery testing, and IT disaster recovery exercises.
- Maintain network diagrams, configuration records, asset inventories, operating procedures, and incident reports.
- Coordinate vendor maintenance and infrastructure projects, including upgrades and office expansion works.
2. Cybersecurity & Compliance
- Monitor IT infra, system and digital data handling compliance with cybersecurity policies and controls.
- Lead the implementation and maintenance of the Information Security Management System (ISMS) in line with ISO/IEC 27001.
- Conduct risk assessments, vulnerability management, and internal audits.
- Draft, reviewing, maintaining and publishing update information security documentation such as policies, standards, and procedures.
- Monitor security alerts, investigate incidents, and coordinate remediation measures.
- Contribute to cybersecurity awareness initiatives across the firm.
Requirements:
- Diploma or degree in Information Technology, Computer Science, Network Engineering, Cybersecurity, or a related field.
- At least 4 years of relevant IT experience, with hands-on responsibility for network administration and security operations.
- Practical knowledge of TCP/IP, DNS, DHCP, VLANs, routing, switching, wireless networks, and VPN technologies.
- Experience configuring and troubleshooting enterprise firewalls. Experience with Palo Alto Networks products is an advantage.
- Familiarity with endpoint protection, email security, vulnerability management, and security incident investigation.
- Strong troubleshooting, documentation, and communication skills.
- Ability to manage priorities, work independently, and coordinate with colleagues and service providers.
- Willingness to support scheduled maintenance outside office hours and respond to urgent incidents when required.
Added Advantages:
- Experience in SOC or network monitoring.
- Experience supporting a law firm or another professional services environment.
- Relevant certifications such as CCNA, CompTIA Security+, or Microsoft or Palo Alto Networks certifications.
Job Type: Full-time
Pay: RM5,000.00 - RM6,500.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Work Location: In person