Full Time Takaful Consultant Jobs, in Prudential BSN Takaful Berhad Pahang - Maukerja

Company Description Prudential BSN Takaful Berhad (PruBSN) is Malaysia’s leading family takaful operator, known for its customer-centric approach, multi-channel distribution, and innovative protection solutions. The company leverages strong technological capabilities to stay at the forefront of the takaful industry. PruBSN emphasizes talent development through structured training, leadership programmes, and performance-based rewards. The organization promotes open communication, employee engagement, and volunteering as part of its culture. PruBSN is committed to diversity and inclusion, providing a supportive environment where people can build meaningful and rewarding careers.
Role Description The Takaful Consultant is a full-time, on-site role based in Kuantan. In this role, the consultant will engage with existing and potential customers to understand their protection and financial needs, and recommend suitable family takaful solutions. Daily responsibilities include prospecting for new clients, conducting needs-based consultations, preparing and explaining product proposals, and assisting customers throughout the enrolment process. The consultant will maintain ongoing relationships with customers by providing after-sales service, policy reviews, and support for claims and enquiries. The role also involves meeting individual and team sales targets, participating in training and development programmes, and ensuring compliance with regulatory and company standards.
Qualifications

• Strong customer service and relationship-building skills, with the ability to conduct needs-based consultations and provide clear product explanations.
• Sales, negotiation, and persuasion abilities to identify opportunities, present takaful solutions, and achieve performance targets responsibly.
• Good communication and interpersonal skills in relevant languages, with confident presentation and active listening capabilities.
• Basic financial literacy and understanding of protection, savings, and takaful concepts, or willingness to learn through training.
• High level of integrity, professionalism, and adherence to regulatory and ethical standards in all customer interactions.
• Self-motivated, goal-oriented, and resilient, able to work independently while collaborating effectively with the branch and wider team.
• Comfort with using digital tools and systems (e.g., CRM, online platforms, mobile applications) for sales, servicing, and reporting.
• Minimum of a diploma or equivalent qualification is preferred; prior experience in financial services, insurance, or takaful sales is an advantage but not mandatory.