Full Time Senior Airfreight Export Executive [SL] Jobs, Salary up to SGD 3,500 in WECRUIT PTE. LTD. Islandwide (Singapore) - Maukerja

Manage end-to-end airfreight export shipments, including booking, documentation, cargo coordination, export customs clearance, billing, and shipment closure.

Serve as the primary contact for customers on export shipments, providing timely updates, handling enquiries, and resolving operational issues.

Coordinate with airlines, ground handling agents, trucking partners, customs authorities, and internal departments to ensure smooth shipment execution and regulatory compliance.

Monitor shipment progress and ensure compliance with service level agreements (SLAs), key performance indicators (KPIs), and internal operational procedures.

Take ownership of complex or high-value shipments and proactively resolve shipment delays, documentation discrepancies, and customs-related issues.

Identify operational bottlenecks and recommend process improvements to enhance efficiency, accuracy, and customer satisfaction.

Maintain accurate shipment records, operational reports, and regulatory documentation for internal, customer, and compliance purposes.

Provide guidance and support to junior Customer Service staff on airfreight export procedures, shipment documentation, and operational best practices.

Escalate unresolved customer or operational issues to management and ensure timely follow-up and resolution.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

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