Full Time Operations Support Officer (Commercial Insurance) Jobs, Salary up to MYR 4,001 in SRKay Consulting Group 50480 - Maukerja

• Cantonese fluency is mandatory.

• 2-3 years' experience in insurance operations or shared services (preferred, but not required).

• Experience meeting TAT, accuracy, and productivity targets.

• Familiarity with insurance systems (e.g., policy admin, workflow tools) is an advantage.

• Strong attention to detail, communication, and teamwork skills.

• Accuracy & quality focus

• Team collaboration

• Process discipline

• Problem-solving mindset

• Comfortable with digital tools

• Ownership of performance

Competencies

• Accuracy & quality focus

• Team collaboration

• Process discipline

• Problem-solving mindset

• Comfortable with digital tools

• Ownership of performance

Additional Info

• Start Date: 24 September 2026

• Assessment: Cantonese test will be sent before interview

• Support commercial underwriting and policy servicing by processing transactions accurately and on time. Ensure service quality, meet productivity targets, and assist brokers, underwriters, and internal teams.
• Process commercial insurance transactions, endorsements, renewals, and documentation within set timelines.
• Maintain high accuracy in data entry, system updates, and policy records.
• Follow procedures and escalate issues when needed.
• Work closely with underwriters, operations, and QA teams.
• Support process improvements and share feedback on recurring issues.
• Ensure all work complies with company policies and audit standards.
• Participate in training, calibration, and quality reviews.

• Annual Leave
• Medical and Hospitalisation Leave