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Full Time Chief Growth Officer (CGO) Jobs, in PEOPLElogy Berhad Federal Territory - Maukerja

Chief Growth Officer (CGO)

PEOPLElogy Berhad

KL City, Federal Territory

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Working Location

  • Jalan Sultan Mizan Zainal Abidin, Kompleks Kerajaan Kuala Lumpur Federal Territory Malaysia

Job Description

Responsibilities

Company Description Berjaya Times Square Hotel is a 5-star convention hotel located in the heart of Kuala Lumpur’s prime entertainment and shopping district, with direct connectivity to the KL Monorail system. The hotel is adjacent to Berjaya Times Square Shopping Mall, near Lalaport BBCC, and within walking distance of Pavilion, KLCC, Merdeka 118, and the renowned Jalan Alor Food Street. Guests enjoy spacious, vintage-contemporary guestrooms equipped with business-friendly facilities including restaurants and bar, high-speed internet, business lounge, fitness centre, rooftop pool, spa and sauna, and comprehensive concierge and transport services. With 539 guestrooms including 50 suites, family-friendly rooms, and disabled-friendly features, the hotel emphasizes warm Malaysian hospitality and a strong commitment to Diversity, Equity, and Inclusion (DEI). The property also offers an integrated 19,000 sqft pillarless Grand Ballroom with 360-degree LED screens and multiple daylight-filled function rooms, supporting memorable meetings, events, and celebrations.
Role Description The Chief Growth Officer (CGO) is a full-time, on-site leadership role based in the Federal Territory of Kuala Lumpur, Malaysia. The CGO is responsible for driving sustainable revenue growth across all hotel segments, including rooms, events, F&B, and ancillary services, by aligning sales, marketing, and business development strategies. Day-to-day responsibilities include setting growth objectives, leading cross-functional teams, analyzing market trends and performance data, and translating insights into actionable commercial plans. The CGO will oversee key partnerships, digital and offline marketing initiatives, channel optimization, and customer experience improvements to strengthen the hotel’s position in the local and regional hospitality market. The role also involves close collaboration with the executive team to develop budgets, forecast demand, manage stakeholder expectations, and ensure that growth strategies reflect the hotel’s DEI values and guest-centric culture.
Qualifications
  • Strong commercial acumen with demonstrated expertise in Sales and Sales Management, including setting targets, managing pipelines, and leading high-performing sales teams.
  • Proven experience in Business Development, building strategic partnerships, identifying new market opportunities, and expanding revenue streams in hospitality or related industries.
  • Solid background in Marketing and Digital Marketing, including brand positioning, multichannel campaigns, performance marketing, and data-driven customer acquisition and retention.
  • Executive-level leadership skills, including strategic planning, stakeholder management, and the ability to drive cross-functional alignment toward shared growth objectives.
  • Strong analytical and problem-solving abilities, with experience using market intelligence, CRM and revenue management systems, and performance metrics to guide decisions.
  • Excellent communication, negotiation, and presentation skills,

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