- Jalan Pemaju U1/15 Shah Alam Selangor Malaysia 40150

Working Location
Job Description
Requirements
Job Requirements:
Bachelor’s Degree in Human Resource Management, Business Administration, or related field.
Minimum 4–6 years of HR experience, preferably in F&B, retail, or multi-outlet operations environment.
Strong knowledge of Malaysian Employment Act and labour regulations.
Hands-on experience in foreign worker management and dealings with relevant authorities.
Experience in developing KPIs and managing performance appraisal systems.
Strong interpersonal, communication, and conflict-resolution skills.
Able to work independently, hands-on, and comfortable working in a fast-paced environment.
Proficient in Microsoft Office; experience with HR systems will be an added advantage.
Working Location:
Petaling Jaya, Selangor
Consultant In-charge:
Jason | ************* | *************
Responsibilities
About Our Client:
Our client is a Malaysian chain food & beverage operating a casual dining restaurant chain across multiple states nationwide. They are currently looking for an Assistant Manager to head the HR department to oversee and ensure the day-to-day operations are running smoothly.
Job Responsibilities:
1. Recruitment
Manage end-to-end recruitment process for HQ and outlet operations (sourcing, screening, interviewing, offer management).
Develop talent pipelines and maintain strong hiring turnaround time.
Work closely with department heads to understand manpower planning needs.
2. Employment Act & Labour Law
Ensure company HR policies and practices are compliant with Malaysia Employment Act and relevant labour regulations.
Advise management on employee relations matters, disciplinary actions, and grievance handling.
Handle documentation related to warnings, investigations, and terminations in accordance with legal requirements.
3. Foreign Worker Management
Oversee work permit applications, renewals, cancellations, and quota management.
Liaise with government authorities and external agencies on foreign worker matters.
Ensure compliance with immigration and labour regulations.
Oversee foreign worker hostel/accommodation management.
4. Performance Appraisal & KPI Standardization
Develop and standardize KPI frameworks across departments and outlets.
Coordinate annual performance appraisal exercises.
Work with management to align KPIs with company goals and business targets.
5. Employee Empowerment
Drive initiatives to empower store-level employees to voice feedback, suggestions, and operational concerns.
Work closely with the Operations Manager to conduct training and development programs for outlet teams.
Foster open communication channels between management and store employees to enhance engagement and morale.
Support the implementation of engagement initiatives aimed at improving retention and team performance across outlets.
Benefits
LRT - KERJAYA
1.2 km
KTM - BATU TIGA
2.0 km
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