- Kawasan Perindustrian Puchong Jaya Puchong Selangor Malaysia 47170

Working Location
Job Description
Requirements
About you
1 – 2 years' experience in B2B telemarketing, lead generation, inside sales or customer engagement is preferred.
Comfortable making outbound calls and communicating with business customers.
Excellent verbal communication and interpersonal skills.
Able to build rapport and engage prospects naturally rather than relying solely on a scripted approach.
Confident in asking questions, identifying customer needs and handling basic objections.
Results-oriented and comfortable working towards agreed targets.
Good follow-up and organisational skills with attention to detail.
Proficient in English, Bahasa Malaysia and Mandarin.
Proficient in Microsoft Office applications, particularly Excel, is preferred.
Detail-oriented, organised, proactive and able to manage multiple leads and follow-up activities independently.
Responsibilities
About the role
We are seeking a proactive and results-oriented B2B Telemarketing & Lead Generation Executive on a 3-month contract basis to support our business development and customer engagement activities. This role will focus on engaging prospective and existing business contacts through outbound calls and follow-up activities, identifying potential business opportunities, qualifying leads and supporting the sales team in converting marketing and business development opportunities into meaningful sales conversations. The role will work closely with the marketing and sales teams to ensure leads are properly followed up, qualified and progressed through the appropriate next steps.
Key responsibilities
Support outbound telemarketing and lead generation activities to engage prospects and business contacts.
Contact targeted prospects through provided databases and other relevant lead sources.
Introduce products, services or business solutions clearly and professionally.
Engage prospects in meaningful conversations to understand their business needs, challenges and areas of interest.
Identify potential business opportunities and generate qualified leads.
Qualify prospects based on agreed criteria, including business needs, current solutions, potential project requirements, decision-makers and expected timelines.
Arrange appointments, product discussions or follow-up meetings for qualified opportunities.
Follow up with prospects generated through telemarketing and other marketing activities.
Maintain accurate records of calls, contacts, lead status, outcomes and follow-up actions.
Update CRM databases and lead information promptly and accurately.
Benefits
IOI PUCHONG JAYA
0.7 km
PUSAT BANDAR PUCHONG
1.1 km
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