Head of IT
Work Location:
Changi North Way
Working Hours:
8.30am - 6pm (Mon - Fri)
Basic Salary:
$15,000 - $18,000 (subject to experience)
Job Scope:
Develop and manage the IT project roadmap for Freight Forwarding and Contract Logistics.
Lead end-to-end IT projects, including requirements gathering, solution design, implementation, testing, deployment, and post-implementation review.
Identify opportunities for
automation, digitalisation, AI, and process improvement
across logistics operations.
Lead the implementation and optimisation of logistics systems such as
CargoWise, Warehouse Management Systems (WMS), Salesforce, customer portals, BI/reporting tools, and integration platforms
.
Work with business teams to improve operational workflows, billing, reporting, customer visibility, data accuracy, and service efficiency.
Establish effective project governance, including project plans, milestones, risk management, change control, stakeholder communication, and benefits tracking.
Manage IT vendors, system integrators, and external service providers to ensure project quality, cost control, and timely delivery.
Ensure IT initiatives consider
cybersecurity, data protection, access control, disaster recovery, and business continuity
requirements.
Partner with Freight Forwarding, Contract Logistics, Commercial, Finance, HR, Quality, and regional teams to drive system adoption and standardised processes.
Coach and develop IT team members to strengthen project delivery, business engagement, and continuous improvement capabilities.
Requirements:
Experience in
freight forwarding, contract logistics, supply chain, transportation, warehousing, or related industries
is strongly preferred.
Strong understanding of logistics and supply chain processes, including warehousing, transportation, customer visibility, billing, compliance, and operational workflows.
Proven experience delivering IT projects that improve productivity, data accuracy, system adoption, cost efficiency, customer visibility, or service reliability.
Experience with logistics and business systems such as
CargoWise, WMS, Salesforce, BI dashboards, customer portals, integration platforms, or automation tools
will be an advantage.
Strong project management, stakeholder management, problem-solving, and communication skills.
Ability to understand business requirements and translate them into practical technology solutions.
Strong leadership skills with the ability to manage internal teams and external vendors.
Birthed in the dynamic landscape of 2020, E-Talent represents the new wave of recruitment excellence. Based in Singapore, our rapid ascent in the recruitment sphere underlines our adaptability, fresh insights, and an unwavering commitment to delivering tailored solutions to both global and local enterprises.
Guided by our foundational values - Efficiency, Excellence, and Energy - we delve into the complexities of today's industries with a novel perspective. While we might be the newer entrants, our zest and unique methodologies make us stand out. We aren't just recruiters; we're career architects, crafting paths that spell success for both job seekers and their prospective employers.
With E-Talent, clients get the best of both worlds: the enthusiasm of a young agency combined with recruitment solutions that resonate with today's evolving business needs. Our mission is straightforward: to bridge talent with opportunity, infuse every placement with value, and usher in a refreshing paradigm to recruitment.