- Orchard Boulevard Orchard Central Region (Singapore) Singapore
Full Time [Customer Fronting] 2 Months Temp Customer Service Officer @ Orchard Service Apartment—Up to $2.8K Jobs, Salary up to SGD 2,800 in Recruit Express Pte Ltd Central Region (Singapore) - Maukerja
[Customer Fronting] 2 Months Temp Customer Service Officer @ Orchard Service Apartment—Up to $2.8K
Recruit Express Pte Ltd
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Working Location
Job Description
Responsibilities
Mon to Sun (including PH) - Any 5 days in a week (44 Hours work week)
45-minute break
Shift work (hours):
7am to 430pm
11am to 830pm
1pm to 1030pm
10pm to 730am
Work closely with the Residence Manager and provide courteous services to guests. Respond efficiently and tactfully to guests’ complaints, requests and inquiries.
Provide courteous and efficient service, striving to fulfill each guests’ request whenever possible. Ensure all telephone calls are promptly handled within three rings.
Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures.
Maintain good guest relations with in-house guests at all times. Project a courteous and hospitable attitude.
Take ownership of problems and promptly handle guest complaints according to established procedures. Report to the supervisor for further follow-up when necessary. Write glitch reports when required.
Ensure guest room security, emergency, and fire procedures are followed. Encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
Be familiar with SR facilities, functions, major city attractions and events. Provide guests with accurate information as requested. Maintain a professional and courteous working relationship with all hotel personnel, ensuring effective communication.
****
TELE me at @vallsl or WA me at https://************************** NOW!
Interested candidates please submit your resume to *************
Ivy Lau Lok Tong
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599
EA Personnel Name: Jace Choo Oi Kei
EA Personnel No: R1875164
45-minute break
Shift work (hours):
7am to 430pm
11am to 830pm
1pm to 1030pm
10pm to 730am
Work closely with the Residence Manager and provide courteous services to guests. Respond efficiently and tactfully to guests’ complaints, requests and inquiries.
Provide courteous and efficient service, striving to fulfill each guests’ request whenever possible. Ensure all telephone calls are promptly handled within three rings.
Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures.
Maintain good guest relations with in-house guests at all times. Project a courteous and hospitable attitude.
Take ownership of problems and promptly handle guest complaints according to established procedures. Report to the supervisor for further follow-up when necessary. Write glitch reports when required.
Ensure guest room security, emergency, and fire procedures are followed. Encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
Be familiar with SR facilities, functions, major city attractions and events. Provide guests with accurate information as requested. Maintain a professional and courteous working relationship with all hotel personnel, ensuring effective communication.
****
TELE me at @vallsl or WA me at https://************************** NOW!
Interested candidates please submit your resume to *************
Ivy Lau Lok Tong
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599
EA Personnel Name: Jace Choo Oi Kei
EA Personnel No: R1875164
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