Full Time Distribution Executive Jobs, in Sutera Harbour Sabah - Maukerja

Position           : Distribution Executive

Section            : Revenue

Department  : Sales & Marketing

Overall Purpose:

The Distribution Executive supports the Revenue team in the daily execution of distribution across all properties. The role keeps rates, availability and inventory (ARI) accurate on all channels (OTAs, *************,

metasearch, GDS and offline travel agents), protects rate parity, keeps listings up to date and prepares timely channel reports. The Executive works closely with Reservations, Sales, MARCOM and Finance to support direct bookings and third-party production.

Responsibilities: 

1. Channel & ARI Management

• Load and maintain rates, availability, restrictions and promotions accurately on all channels.

• Implement BAR changes, inventory updates and stop-sell / min-stay controls as instructed by the Revenue Manager.

• Create rate plans and complete rate mapping in the channel manager, PMS and OTA extranets.

2. Rate Parity & Direct Booking

• Check rate parity daily with Lighthouse and test bookings; report discrepancies and rate leakage the same day.

• Ensure ************* rates, offers and booking links are accurate, and check metasearch (e.g. Google Hotel

Ads) price accuracy.

3. Content & Listings

• Keep descriptions, images, facilities and policies accurate and consistent on all channels, including Google Business Profile.

• Improve OTA content and listing scores, and monitor guest review scores by channel.

4. Systems & Coordination

• Monitor channel manager, PMS and booking engine connectivity; raise and follow up issues with vendors

and OTA support.

• Assist Reservations and Finance on OTA and direct booking billing, payment and virtual card (VCC) issues. • Maintain good relationships with OTA market managers and follow extranet security practice (2FA, no shared logins, report phishing).

5. Reporting

• Prepare pick-up, weekly and monthly channel production reports and management presentation slides as required.

• Stay up to date with distribution trends and suggest areas of improvement.