- No. 21A, 19, Jalan Industri Batu Caves 1/1, Taman Sri Batu Caves Batu Caves Selangor Malaysia 68100
Working Location
Job Description
Requirements
Good communication, coordination, and customer service skills.
Able to handle customer orders and maintain accurate sales documentation.
Detail-oriented when checking product descriptions, spare part numbers, and stock availability.
Responsible, organised, and able to manage multiple tasks efficiently.
Good problem-solving skills when handling customer complaints and order discrepancies.
Experience in sales coordination, order processing, or automotive spare parts is an added advantage.
We offer a challenging and rewarding work environment, opportunities for career growth and professional development, and a competitive salary with a comprehensive benefits package.
Responsibilities
Receive and process customer orders accurately and efficiently.
Check stock availability, product descriptions, and spare part details before preparing sales orders.
Prepare and maintain sales orders and delivery orders (D/O).
Coordinate with the warehouse team on order picking, packing, and delivery arrangements.
Communicate with the dispatch and delivery team to ensure timely order fulfilment.
Handle customer enquiries and complaints professionally.
Assist customers with issues involving incorrect spare parts, returns, and exchanges.
Follow up with relevant departments to resolve order discrepancies and customer concerns.
Maintain accurate sales order records and supporting documentation.
Benefits
BATU CAVES
0.2 km
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