- 246 SERANGOON ROAD Central Region (Singapore) Singapore
Working Location
Job Description
Responsibilities
Their responsibilities include responding to customer enquiries by phone or email
participating in team meetings to improve communication methods and staying current on the company's products and services
A customer service officer plays a crucial role in consumer satisfaction, handling tasks like sharing product
Listen to customer frustrations, troubleshoot problems, issue refunds, offer replacements.
Patience and understanding when dealing with distressed or unhappy customers.
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