Senior Operations Executive
- Salary: $3,000/month
- Contract Duration: 1 year
️ Start Date: Immediate
- Working Hours: Monday–Thursday: 8:30am–6:00pm Friday: 8:30am–5:30pm
- Saturday: 8:30am–1:00pm, rostered approximately twice a month, with off-in-lieu provided
Job Requirements
- At least 3 years of relevant working experience.
- Strong customer service experience with members of the public and external stakeholders.
- Able to travel to different locations across Singapore for work-related duties, with transport expenses reimbursable.
- Good verbal and written communication skills.
- Able to work under pressure, independently and as part of a team.
- Self-motivated, resourceful and able to resolve issues effectively.
- Proficient in IT systems and related applications.
Job Responsibilities
- Provide operational support for application processing and administrative services.
- Attend to enquiries, explain application requirements and assist with online and counter applications.
- Coordinate with internal teams and technical support personnel to resolve system issues and service requests.
- Arrange delivery of official documents and monitor delivery status to ensure timely completion.
- Support process improvements and updates to standard operating procedures.
- Coordinate with relevant stakeholders and external agencies on case-related matters.
Only shortlisted candidates will be notified.
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EA Personnel: Nor Sameshah (R1983642)
EA Licence No: 95C4455