- Singapore
Full Time Business Analyst - #1596 Jobs, Salary up to SGD 8,000 in JOBSTER PRIVATE LTD. - Maukerja
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Job Description
Responsibilities
i. Oversee day-to-day BAU operations, ensuring high availability, performance, and reliability
ii. Act as the primary point of contact for business users on system issues, service requests, and enhancements
iii. Manage and prioritise incidents, service requests, and change requests in accordance with service level agreements (SLAs)
iv. Perform root cause analysis and drive resolution of system issues in collaboration with IT teams, vendors, and Government Technology Agency
v. Knowledge and experience in the following WoG tools will be an added advantage:
Optical CMS - *************
vi. Ensure data quality, integrity, and proper usage across the system
vii. Recommend continuous improvements
viii. Enforce governance and compliance with relevant policies
ix. Ensure adherence to data protection requirements under the Personal Data Protection Act
x. Support enhancements and releases, including requirement analysis, testing, and deployment coordination
xi. Maintain system documentation, SOPs, and knowledge base articles
xii. Drive data quality, reporting, and analytics to support policy-making and operational insights
xiii. Strong analytical, troubleshooting, and stakeholder management skills is preferred
xiv. Ability to manage vendors and support service delivery in an SLA-driven environment is preferred
xv. Proficiency with requirements management tools (e.g., JIRA, Confluence).
xvi. The candidate must have independently manage IT projects before from within a government agency as a project manager or double hatting as business analyst/project manager.
xvii. Proficient in frontend web development using
ReactJS, JavaScript, HTML5 and CSS3
, with experience collaborating with business users, UX designers and developers to deliver responsive, accessible and maintainable web applications.
Jobster Private Ltd
At Jobster Private Ltd, we connect great people with great opportunities. As a trusted recruitment and manpower outsourcing partner in Singapore, we support hundreds of professionals like you across industries—from IT and engineering to finance, customer service, and beyond.
We’re not just about placements—we’re about partnership. Your career matters to us.
Why Join Us
When you join Jobster, you don’t just get a job—you get a team behind you.
Career Growth Support
We help you build your career with meaningful roles, skill development opportunities, and guidance along the way.
Quality Job Openings
We work with reputable companies offering a wide range of roles in IT, tech support, project management, data analysis, and more.
Competitive Salaries
We advocate for you—negotiating fair, competitive salaries and making sure you’re valued for your skills.
Ongoing Care
From onboarding to payroll, performance feedback to career advice—we’re with you throughout your journey, not just at the start.
Trust & Transparency
Licensed by MOM, certified in data protection, and committed to your success.
ii. Act as the primary point of contact for business users on system issues, service requests, and enhancements
iii. Manage and prioritise incidents, service requests, and change requests in accordance with service level agreements (SLAs)
iv. Perform root cause analysis and drive resolution of system issues in collaboration with IT teams, vendors, and Government Technology Agency
v. Knowledge and experience in the following WoG tools will be an added advantage:
- ApplySG - *************
Optical CMS - *************
vi. Ensure data quality, integrity, and proper usage across the system
vii. Recommend continuous improvements
viii. Enforce governance and compliance with relevant policies
ix. Ensure adherence to data protection requirements under the Personal Data Protection Act
x. Support enhancements and releases, including requirement analysis, testing, and deployment coordination
xi. Maintain system documentation, SOPs, and knowledge base articles
xii. Drive data quality, reporting, and analytics to support policy-making and operational insights
xiii. Strong analytical, troubleshooting, and stakeholder management skills is preferred
xiv. Ability to manage vendors and support service delivery in an SLA-driven environment is preferred
xv. Proficiency with requirements management tools (e.g., JIRA, Confluence).
xvi. The candidate must have independently manage IT projects before from within a government agency as a project manager or double hatting as business analyst/project manager.
xvii. Proficient in frontend web development using
ReactJS, JavaScript, HTML5 and CSS3
, with experience collaborating with business users, UX designers and developers to deliver responsive, accessible and maintainable web applications.
Jobster Private Ltd
At Jobster Private Ltd, we connect great people with great opportunities. As a trusted recruitment and manpower outsourcing partner in Singapore, we support hundreds of professionals like you across industries—from IT and engineering to finance, customer service, and beyond.
We’re not just about placements—we’re about partnership. Your career matters to us.
Why Join Us
When you join Jobster, you don’t just get a job—you get a team behind you.
Career Growth Support
We help you build your career with meaningful roles, skill development opportunities, and guidance along the way.
Quality Job Openings
We work with reputable companies offering a wide range of roles in IT, tech support, project management, data analysis, and more.
Competitive Salaries
We advocate for you—negotiating fair, competitive salaries and making sure you’re valued for your skills.
Ongoing Care
From onboarding to payroll, performance feedback to career advice—we’re with you throughout your journey, not just at the start.
Trust & Transparency
Licensed by MOM, certified in data protection, and committed to your success.
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