Full Time Strategic Client Relationship Manager (IT - AI Solutions) Jobs, in Mesiniaga Berhad Selangor - Maukerja

Build Relationships. Connect Technology with Business. Create Opportunities.

Are you someone who thrives on building meaningful business relationships, engaging with decision-makers and understanding how technology can solve real business challenges?

Mesiniaga Berhad is looking for a personable, commercially minded and technology-savvy Strategic Client Relationship Manager (IT & AI Solutions) to work closely with senior leadership in strengthening existing customer relationships, engaging new prospects and developing strategic business opportunities.

This is a highly customer-facing role for someone who combines excellent interpersonal skills, business acumen and an understanding of IT and emerging AI solutions. You will play an important role in customer engagements, ensuring relationships are nurtured, opportunities are identified and follow-ups are managed effectively.

WHAT YOU'LL DO

• Build strategic relationships by accompanying senior leadership to meetings with existing customers and new prospects.

• Engage business leaders, decision-makers and customer representatives to understand their priorities and challenges.

• Identify customer needs and explore how IT services, digital transformation and AI-driven solutions can deliver value.

• Recognise business opportunities and collaborate with the Sales team to progress leads and potential engagements.

• Coordinate meeting follow-ups, action items, customer requests and internal collaboration.

• Strengthen existing accounts, support customer retention and identify opportunities for account growth.

• Represent the company professionally at customer meetings, networking sessions and business functions.

• Maintain customer engagement records, monitor opportunity pipelines and support commercial reporting.

WHAT WE'RE LOOKING FOR

• A degree or diploma in IT, Computer Science, Business, Business IT or a related discipline.

• Relevant experience in client relationship management, key account management, enterprise sales, business development or customer engagement, preferably in the IT or technology industry.

• A good understanding of IT solutions, digital transformation, AI technologies or emerging technology trends.

• Excellent communication, presentation, interpersonal and relationship-building skills.

• Confidence and professionalism when engaging senior stakeholders.

• An approachable, proactive personality and strong networking skills.

• Strong organisational skills and the ability to manage multiple customer engagements.

• Commercial awareness and a results-oriented mindset.

• Willingness to travel for customer meetings and attend occasional business networking events and client dinners.

• Malaysian citizenship or appropriate work eligibility, in accordance with the requirements of the position.

WHY JOIN MESINIAGA?

• Work closely with senior leadership on strategic customer engagements.

• Gain exposure to enterprise customers and emerging technology opportunities.

• Build valuable professional relationships across industries.

• Contribute to business growth through IT innovation and AI-enabled solutions.

• Make a meaningful impact on customer relationships and commercial success.