We are a growing recruitment agency looking for a driven and commercially focused Outsourcing & Contract Staffing Manager:
Job Description:
- Drive new client acquisition for contract staffing, payroll, and outsourcing solutions
- Identify business opportunities and develop strategic client relationships
- Present and propose tailored workforce solutions to clients
- Secure Terms of Business (TOB) and outsourcing agreements
- Develop and manage contract staffing solutions across client accounts
- Understand client workforce needs and translate them into scalable outsourcing models
- Define service scope including payroll, HR administration, and compliance support
- Negotiate pricing, service fees, and contractual terms
- Ensure all contracts align with company policies and legal requirements
- Maintain accurate documentation of all client agreements
- Oversee end-to-end contractor lifecycle (onboarding, management, offboarding)
- Ensure smooth deployment of outsourced employees to client sites
- Work closely with recruitment teams to fulfill staffing requirements
- Collaborate with finance on payroll processing, invoicing, and collections
- Ensure accuracy in timesheets, billing cycles, and salary disbursements
- Ensure compliance with Malaysia employment laws and regulations (e.g. EPF, SOCSO, EIS)
- Act as the key point of contact for outsourcing clients
- Contribute to process improvements and SOP development
Job Requirements:
- Possess at least a Bachelor's Degree qualification in HR, Business, Psychology or related fields.
- 3–6 years of experience in recruitment, staffing, outsourcing, or HR services
- Proven experience in contract staffing / payroll outsourcing solutions
- Experience in a recruitment agency or manpower outsourcing firm is highly preferred
- Strong business development and client management skills
- Good understanding of Malaysia labor laws and statutory requirements
- Strong negotiation and commercial acumen
- Ability to manage both sales and operational aspects
- Proficient in Excel / HR systems / payroll coordination
Job Types: Full-time, Permanent
Pay: Up to RM8,000.00 per month
Benefits:
- Cell phone reimbursement
- Opportunities for promotion
- Professional development
- Work from home
Work Location: In person