Duties & Responsibilities
The Duties and Responsibilities of a Branch Manager can be broadly categorized into:
- Branch Operations to support frontline and backroom (including staff & premises)
- Deposits, Loans & Marketing
- Ad Hoc Projects/Committees
Branch Operations
Oversee the administrative and operational activities of the Branch which include the following:
- Conform and adhere to policies, procedures, guidelines of the Company and compliant to circulars, regulations and advisory issued by the regulatory bodies/authorities.
- Periodic reviews on controls for operational risks and processes.
- Implement workflow process improvements and facilitate effective communications and feedback on changes.
- Manage and optimize resources in terms of cash and manpower for efficiency.
- Authorize and review daily transactions of the Branch relating to counter products/loans/services.
- Staff management in relation to supervision, coaching, motivation and delegation.
- Branch management in respect of security and safety pertaining to premises and operations.
- Manage and control consumption of security documents eg. Fixed Deposit Receipts, Official Receipts, vouchers and stationery for counter products etc for reporting to Printing Committee.
Deposits, Loans & Marketing
- Frontline support in maintaining consistent standards of service delivery; meeting customers’ expectations and enhanced experience for garnering deposits to meet funding requirements of loan books.
- Generating profits and income from marketing of loans, products and services.
- Prioritizing plans for sales and deposit garnering to meet budgets.
- Managing costs of funds and costs of deposits.
- Meeting loan and deposit budgets.
Projects/Committees
- Participation in projects and committees in relation to Branch administrative and operational activities e.g. Uniform Committee, Product Launch Project, Social/Community efforts on Ageing etc
- Participation as member of Printing Committee (on rotational basis) for stocks collation and order.
- Committee representation (on rotational basis) for surveys on market trends and updates.
- HDB Quarterly Report to Management (on rotational basis).
- Quarterly Review of Banks and Finance Companies performance and results on Zone basis.
Others
- Appointment as Zone Heads in various activities entrusted to each Zone.
- Any other duties that may be assigned to you from time to time by the Company or Officers acting on behalf of the Company.
The successful candidate can expect a competitive package that includes an attractive basic salary, annual bonus and variable bonus.
(We regret that only short-listed candidates will be notified)