jobs in SUNNYHILL ACE PTE. LTD.

Full Time Student Engagement and Support Personnel Jobs, Salary up to SGD 3,400 in SUNNYHILL ACE PTE. LTD. - Maukerja

Student Engagement and Support Personnel

SUNNYHILL ACE PTE. LTD.

Singapore

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Working Location

  • Singapore

Job Description

Responsibilities

Key Responsibilities:
Student Mentorship & Guidance:
Build positive, warm relationships with primary school pupils and deliver timely check-ins or follow-up guidance for those needing social-emotional backup.

Behavioral & Conflict Management:
Assist school staff in addressing conduct issues. Provide professional de-escalation, peaceful conflict resolution, and restorative follow-ups on behavioral incidents.

Monitoring & Safety Supervision:
Keep a watchful eye on student interactions, track campus behavioral patterns, and flag emerging well-being concerns immediately to school managers.

Stakeholder Coordination:
Actively partner with teachers, school leaders, and external stakeholders. Contact parents or guardians to share case details and follow-ups as directed by the school.

Case Documentation:
Keep thorough, accurate, and completely confidential logs of observations, pupil incidents, interventions, and ongoing metrics.

Trend Analysis:
Remain well-informed about evolving youth dynamics, behavioral shifts, and online/social media trends impacting pupil safety.

Work Schedule:
Mondays to Fridays:
7:30 AM to 4:30 PM (includes a 1-hour lunch break).

Note:
Weekend or public holiday attendance may occasionally be requested to support special school-wide events.

Job Requirements

Qualifications (Mandatory):
Must possess a

recognized Diploma and/or Bachelor's Degree

(or equivalent qualification) in a relevant discipline (e.g., Psychology, Social Work, Counseling, or Education).

Experience:
Prior experience operating in an educational, youth-centric, community, or social service environment is highly preferred.

Core Competencies:
Exceptional interpersonal, active listening, and stakeholder management skills.Ability to remain perfectly calm, objective, and mature during emotionally charged or challenging scenarios.Strong descriptive case noting and written/verbal English communication capabilities.

Boundaries & Discretion:
Proven ability to command an appropriate balance of approachability and authority while respecting professional boundaries and maintaining strict data confidentiality.

Sunnyhill Ace Pte Ltd is a Singapore-based company primarily engaged in

general cleaning services, including the cleaning of offices, public areas, and factories

The company's services encompass standard office cleaning duties as detailed in its job descriptions for cleaner positions.

Typical services provided by the company include cleaning and sanitizing, dusting, vacuuming, sweeping, trash removal, restocking supplies, equipment maintenance, and ensuring safety compliance.

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