Full Time PA - Business & Operations (Mandarin Speaker) Jobs, Salary up to MYR 8,500 in AJX VENTURE SDN BHD WP Kuala Lumpur - Maukerja

Job Requirements:

• Previous experience in the F&B, or multi-outlet operations industry is strongly preferred.

• Good understanding of outlet operations, service standards, manpower coordination, customer experience and basic cost control will be an advantage.

• Diploma or Degree in any relevant field.

• Minimum 3 years of working experience in a Secretary, Executive Assistant, Personal Assistant, HR, F&B Operations or related role.

• Possess own transport and be willing to travel between outlets or other business locations when required.

• Willing to work outside normal office hours occasionally for events, outlet operations or urgent business matters.

• Proficient in AI tools such as ChatGPT, Claude, Gemini or equivalent platforms.

• Strong follow-up, coordination, communication and problem-solving skills.

• Proactive, detail-oriented and positive, with a strong sense of responsibility, confidentiality and urgency.

• Able to work independently, manage multiple priorities and coordinate across different departments in a fast-paced environment.

• Business-minded and able to understand Management priorities rather than only completing administrative tasks.

• Fluent in English and Mandarin, both written and spoken, will be an added advantage.

Job Scope:

Your role will be to support Management in coordinating daily business operations across different departments, outlets and business projects. You are expected to be flexible, hands-on and able to handle both office-based and on-site operational matters.

• Assist Management in coordinating and following up on daily business operations, projects, assignments and priorities across different departments.

• Act as a liaison between Management, Operations, HR, Finance, Marketing, Business Development, Purchasing, Kitchen, outlets and other relevant departments to ensure instructions and tasks are properly communicated and completed.

• Visit outlets, offices, events, suppliers or other business locations when required to monitor operations, follow up on issues and represent Management.

• Monitor outlet operations, including service quality, staff performance, cleanliness, customer experience, operational standards and other matters assigned by Management.

• Identify operational problems, follow up with the relevant person-in-charge and ensure issues are resolved within the required timeline.

• Assist in planning, coordinating and executing company events, promotions, outlet openings, product launches, business meetings and other projects.

• Support Management in business development activities, including researching new business opportunities, potential locations, partnerships, suppliers, products and market trends.

• Conduct basic market and competitor research and prepare relevant findings, comparisons or recommendations for Management.

• Assist in evaluating business proposals, quotations, operating costs, potential projects and other commercial matters.

• Attend meetings with Management or on behalf of Management when required, record important matters and follow up on agreed action items.

• EPF
• SOCSO
• Annual Leave
• Medical Leave
• Health Insurance
• Company Activities
• Optical Claim
• Salary Increment
• Transportation allowances
• Professional Career Development
• Staff meals benefits
• Employee Discount on company products/services