Pay:
SGD 1,200–1,400/month
(≈21 hrs/week) •
Rate:
SGD 13.00–15.00/hour
Schedule:
Working Schedule:
3 days per week
, from
11am to 6pm
(21 hours per week). Saturday attendance is compulsory. The remaining 2 working days are flexible, from Tuesday to Friday, based on a monthly roster agreed upon in advance.
Location:
One Raffles Mall @One Raffles Place
Start:
Nov•
Employment:
Part-Time Contract
About us
Tailored Jewel is an
award-winning online jeweller
with an appointment-based sales office in One Raffles Place. We design and deliver
made-to-order
engagement rings, wedding bands, and personal pieces with clear, sincere service.
Why this job
Calm, appointment-based office
— not a busy shop floor.
No hard selling. Service-first.
Training with checklists and SOPs
so you know exactly what “good” looks like.
Predictable daytime hours
in a professional workspace with pantry.
Build
real client-service and operations skills
for your résumé.
What you’ll do
Client service:
welcome booked clients and occasional walk-ins; guide simple design choices; answer basic questions.
Orders & QC:
enter orders; do simple quality checks; pack and prepare for collection; arrange courier pickups when needed.
Scheduling:
run the
weekly appointment calendar
; send confirmations and reminders so days run smoothly.
WhatsApp & follow-ups:
manage the customer WhatsApp line during working hours; keep chats tidy; follow up with earlier enquiries.
Collections & after-sales:
book collection slots; check items; coordinate simple after-sales (e.g., sizing).
Events (assist-only, volunteer-first):
light set-up/tear-down, greet guests, capture leads; help roster part-time event helpers.
(Event hours are usually offset against weekday shifts.)
You’ll succeed if you have
Education:
GCE
O-Level / Nitec / A-Level / Diploma
or equivalent.
Students welcome
(can commit Tue/Thu/Fri).
Language:
Good spoken and written
English
.
Tech:
Basic computer skills (email, Google Sheets/Excel, WhatsApp).
Traits:
Warm, reliable, organised, detail-aware, willing to learn.
Work environment and terms
Professional
sales office
with quiet rooms and pantry refreshments.
Hours:
11:00–18:00
(≈21 hrs/week).
Days: Saturday attendance is compulsory. The remaining 2 working days are flexible, from Tuesday to Friday, based on a monthly roster agreed upon in advance.
Pay:
SGD 1,200–1,400/month
based on experience.
Public Holidays:
Closed.
Expenses:
Pre-approved event transport/logistics reimbursed at cost with receipts.
Tailored Jewel is an award-winning, boutique fine jewelry brand with a digital-first DNA and a heartfelt dedication to personalization. Operating throughout Malaysia and Singapore, we empower customers to co-create their dream pieces—be it a diamond engagement ring, an elegant wedding band, or a custom heirloom accessory.
In Singapore, our design consultations happen in a private, appointment-based space in Tanjong Pagar—ideal for those who value privacy, clarity, and an elevated yet unpretentious experience.
We blend traditional craftsmanship with modern technology—enabling real-time customization and high-quality execution. Our ethically sourced materials and transparent, sincerity-led service make each Tailored Jewel piece more than jewelry—it’s a shared journey, shaped by trust and care.