Full Time Tour Coordinator (Echo Adventure) Jobs, Salary up to MYR 1,700 in ECHO RESORT Sabah - Maukerja

A Tour Coordinator is responsible for planning, organizing, and overseeing travel tours for groups and individuals, ensuring a smooth and enjoyable experience for clients.

Key Responsibilities

• Planning and Organizing Tours: Create detailed itineraries, including transportation, accommodations, and activities, tailored to client preferences.
• Vendor Coordination: Work with various service providers, such as hotels, transportation companies, and local attractions, to ensure all aspects of the tour are arranged and confirmed.
• Customer Service: Provide exceptional service to clients before, during, and after the tour, addressing any questions or concerns promptly.
• Problem Solving: Handle any issues or emergencies that arise during the tour, ensuring the safety and satisfaction of all participants.
• Feedback Collection: Gather feedback from clients post-tour to improve future offerings and address any concerns raised.

Qualifications

• Education: A degree/Diploma in tourism, hospitality, or a related field is preferred but not always required.
• Experience: Previous experience in travel coordination or a similar role is highly desirable.
• Skills: Excellent organizational, communication, and problem-solving skills are essential. Familiarity with travel booking systems and software is a plus.

Work Environment

• The role typically involves working in an office setting, with frequent travel to various tourist destinations to oversee tours and ensure quality service.
• This job description outlines the essential functions and requirements for a Tour Coordinator, highlighting the importance of customer service and organizational skills in creating memorable travel experiences.

Job Type: Full-time

Pay: From RM1,700.00 per month

Benefits:

• Meal provided
• Opportunities for promotion
• Professional development

Education:

• STM/STPM (Preferred)

Experience:

• tour coordinator: 1 year (Preferred)

Willingness to travel:

• 50% (Preferred)

Work Location: In person