- Jalan Raja Kuala Lumpur WP Kuala Lumpur Malaysia 50480
KL City, WP Kuala Lumpur
Working Location
Job Description
Requirements
Malaysian preferred
Fluent in Mandarin, English & Bahasa Melayu
Experience in Sales / Telemarketing / Online Industry
Good communication & problem-solving skills
Willing to work rotational shifts, nights & weekends.
Responsibilities
Make outbound calls to existing and potential customers to promote the company's gaming products, bonuses, and promotional campaigns.
Build and maintain strong relationships with customers to increase engagement and loyalty.
Reactivate inactive customers and encourage regular platform activity.
Promote deposit campaigns, VIP programs, and exclusive offers to maximize customer value.
Guide customers through account registration, deposits, and platform usage when necessary.
Follow up with customers regularly to improve retention and conversion rates.
Achieve individual telemarketing targets and performance KPIs.
Handle customer inquiries professionally and coordinate with the Customer Service team when necessary.
Maintain accurate records of customer interactions, call outcomes, and sales activities in the system.
Benefits
Night Shift Allowance
LRT - MASJID JAMEK
0.3 km
LRT - PASAR SENI
0.6 km
MRT - PASAR SENI
0.6 km
KTM - BANK NEGARA
0.8 km
LRT - BANDARAYA
0.9 km
KTM - KUALA LUMPUR
0.9 km
LRT - PLAZA RAKYAT
1.0 km
MRT - MERDEKA
1.1 km
MRL - MAHARAJALELA
1.2 km
LRT - DANG WANGI
1.3 km
MRL - MEDAN TUANKU
1.4 km
MRT - MUZIUM NEGARA
1.4 km
LRT - SULTAN ISMAIL
1.5 km
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