- Woodlands North Region (Singapore) Singapore
Full Time Operations - Administration Executive (Flexible - Fractional to Full-Time) Jobs, Salary up to SGD 2,800 in HARE FITNESS GROUP PTE. LTD. North Region (Singapore) - Maukerja
Operations - Administration Executive (Flexible - Fractional to Full-Time)
HARE FITNESS GROUP PTE. LTD.
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Job Description
Responsibilities
Type:
Flexible Part-Time (16 to 20 hours/week, scaling to full-time as needed)
Location:
Remote-first, with periodic on-site days at training venues as agreed.
Pay Range:
SGD 1,400 to 1,600 per month (part-time baseline).
Who Can Apply:
Students with flexible timetables, retirees, returners to work, and parents with flexible hours.
About the Role
You are the hands-on execution engine for the internal operations of both the swim academy and fitness group. You directly manage enquiries, trial and membership bookings, daily registrations, payments, schedules, and student records, working closely with leadership and the coaching teams.
Character & Mindset
The Calm Anchor:
Dependable, ultra-organised, and closes every open task with zero loose ends.
Warm & Discreet:
Genuinely welcoming with families and members while maintaining strict confidentiality and data protection.
Day-to-Day Work Breakdown
Monday:
Review previous week's enquiries and trials; confirm all upcoming bookings.
Tuesday:
Send trial reminders and follow up immediately on cancellations or reschedules.
Wednesday:
Process registrations, memberships, and payment follow-ups; book replacement classes.
Thursday:
Update rosters, schedules, and facility bookings; record withdrawals and reasons.
Friday:
Prepare and submit the weekly operations report.
Monthly:
Support on-site weekend shifts for member and family check-ins.
Core Responsibilities
Handle all swim and fitness enquiries, trial bookings, and membership sign-ups, confirming each within 24 hours.
Manage trial reminders, attendance tracking, replacement bookings (targeting a 90% service fulfillment SLA), and payment follow-ups.
Accurately log withdrawals and reasons, flagging patterns immediately.
Maintain clean enquiry, trial, membership, registration, and attendance trackers in compliance with PDPA guidelines.
Success Measures
100% confirmation rate
for enquiries and trial/membership bookings within 24 hours.
Zero open items
(reschedules, cancellations, payments) older than 48 hours.
90% replacement-class fulfillment
, reported weekly.
About Us
Welcome to Swimmerse Swim School, your premier destination for swimming lessons in Singapore. Our team of dedicated and MOE-certified coaches is committed to providing top-quality swim classes for swimmers of all levels.
Whether you are a beginner looking to grasp the fundamentals or an experienced swimmer aiming for stroke refinement, Swimmerse has the perfect swimming lesson for you. With lessons available at various locations such as Sengkang Swimming Complex, Bukit Batok Swimming Complex, and private condos, we make learning to swim convenient and accessible.
Flexible Part-Time (16 to 20 hours/week, scaling to full-time as needed)
Location:
Remote-first, with periodic on-site days at training venues as agreed.
Pay Range:
SGD 1,400 to 1,600 per month (part-time baseline).
Who Can Apply:
Students with flexible timetables, retirees, returners to work, and parents with flexible hours.
About the Role
You are the hands-on execution engine for the internal operations of both the swim academy and fitness group. You directly manage enquiries, trial and membership bookings, daily registrations, payments, schedules, and student records, working closely with leadership and the coaching teams.
Character & Mindset
The Calm Anchor:
Dependable, ultra-organised, and closes every open task with zero loose ends.
Warm & Discreet:
Genuinely welcoming with families and members while maintaining strict confidentiality and data protection.
Day-to-Day Work Breakdown
Monday:
Review previous week's enquiries and trials; confirm all upcoming bookings.
Tuesday:
Send trial reminders and follow up immediately on cancellations or reschedules.
Wednesday:
Process registrations, memberships, and payment follow-ups; book replacement classes.
Thursday:
Update rosters, schedules, and facility bookings; record withdrawals and reasons.
Friday:
Prepare and submit the weekly operations report.
Monthly:
Support on-site weekend shifts for member and family check-ins.
Core Responsibilities
Handle all swim and fitness enquiries, trial bookings, and membership sign-ups, confirming each within 24 hours.
Manage trial reminders, attendance tracking, replacement bookings (targeting a 90% service fulfillment SLA), and payment follow-ups.
Accurately log withdrawals and reasons, flagging patterns immediately.
Maintain clean enquiry, trial, membership, registration, and attendance trackers in compliance with PDPA guidelines.
Success Measures
100% confirmation rate
for enquiries and trial/membership bookings within 24 hours.
Zero open items
(reschedules, cancellations, payments) older than 48 hours.
90% replacement-class fulfillment
, reported weekly.
About Us
Welcome to Swimmerse Swim School, your premier destination for swimming lessons in Singapore. Our team of dedicated and MOE-certified coaches is committed to providing top-quality swim classes for swimmers of all levels.
Whether you are a beginner looking to grasp the fundamentals or an experienced swimmer aiming for stroke refinement, Swimmerse has the perfect swimming lesson for you. With lessons available at various locations such as Sengkang Swimming Complex, Bukit Batok Swimming Complex, and private condos, we make learning to swim convenient and accessible.
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