Full Time Education Operations Executive Jobs, Salary up to SGD 2,800 in Chess Grande Pte Ltd Central Region (Singapore) - Maukerja

Chess Grande Pte Ltd
Full-Time | Singapore

Chess Grande is looking for a Programme Operations Executive to oversee the day-to-day operations of our growing coaching team and programmes across our academy, schools and partner locations.

This is a hands-on role involving coach coordination, programme operations, quality control and communication with parents and schools.

We are particularly looking for someone with prior experience in the education, enrichment or student development sector.

Key Responsibilities

• Coordinate coach deployment, availability and replacements
• Ensure coaches are properly briefed and prepared for their programmes
• Monitor coach attendance, reliability and professionalism
• Visit classes and school programmes to monitor programme quality
• Support the launch of new classes, school programmes and projects
• Communicate professionally with parents, schools and programme partners
• Handle and follow up on programme or coaching-related issues and complaints
• Provide feedback and support to coaches who require improvement
• Monitor classroom management, student engagement and programme delivery
• Identify staffing or operational issues early and take appropriate action
• Support coach training, development and performance reviews
• Provide regular operational updates to management

Working Hours & Schedule

This role follows the operating hours of our education programmes and therefore does not follow a standard Monday–Friday, 9–6 schedule.

The successful candidate should be comfortable with a flexible working arrangement that includes:

• Mondays: Required office day for meetings, planning, reporting and coordination with the management and administrative team
• Tuesday evenings: Required for programme operations
• Friday evenings: Required for programme operations
• Weekends: Regular weekend work is required, as many of our academy programmes operate on Saturdays and Sundays
• Other weekdays: Schedule will be more flexible and will primarily involve visiting schools and programme locations as required
• Attendance may also be required for new programme launches, first sessions, major events or when an operational issue requires on-site support

As this is an operations role, working hours may vary depending on programme requirements. The position involves a combination of office work, school visits and on-ground programme supervision.

Requirements

• Prior experience in education, enrichment, student care, tuition, training or a similar education-related environment
• Strong communication and interpersonal skills
• Comfortable working with teachers, coaches, parents and students
• Highly organised, responsible and dependable
• Confident coordinating people and holding them accountable
• Able to handle parent concerns professionally and tactfully
• Proactive and able to solve problems independently
• Calm and resourceful when dealing with last-minute changes
• Comfortable travelling between schools and programme locations
• Able to work the required evenings and weekends

Knowledge of chess is a plus, but is not required. Training will be provided.

About Chess Grande

Chess Grande is a Singapore-based chess academy providing programmes across our academy, schools and partner institutions.

As we continue to grow, the Programme Operations Executive will play an important role in ensuring our coaching team is well-supported and our programmes are consistently delivered to a high standard.

Pay: $2,400.00 - $2,800.00 per month

Benefits:

• Flexible schedule

Work Location: In person