- Jln Tambur Bishan Central Region (Singapore) Singapore
Full Time Customer Service Coordinator Jobs, Salary up to SGD 3,400 in RENTOKIL INITIAL SINGAPORE Central Region (Singapore) - Maukerja
Customer Service Coordinator
RENTOKIL INITIAL SINGAPORE
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Job Description
Responsibilities
Job Description
Communicate and coordinate service timings and dates between Ops and Sales department across all teams
Ensure that schedule is accurately updated on a daily basis
Weigh and plan the best possible route for technicians to maximize productivity
Coordinate and support the arrangement for all service visits
To identify, feedback and rectify any clashes on time promptly
Monitor the daily service done and escalate the scheduling issues to supervisor and line managers
To retrieve requests by clients and/or remarks by the technicians recorded during the visit and convey to the relevant department
To raise credit and debit note request when required with approval.
To facilitate technicians’ work by housekeeping system’s data such as location sequence and special instructions.
Handling inbound call from and outbound call to clients when necessary.
Other administrative jobs.
Requirements
Familiarity or experience with Customer Service and Administration a must
Computer literate, knowledge in Microsoft applications a must
Service-oriented and able to work under pressure
Ability to coordinate and plan routes is a must
Other Information
5 day work week (8.30am to 5.45pm)
Work Location: 16 Jalan Mesin (Closest MRT: Tai Seng)
Training provided
16 days of annual leave
AWS
Medical and Dental benefits, along with insurance coverage to our employees
Communicate and coordinate service timings and dates between Ops and Sales department across all teams
Ensure that schedule is accurately updated on a daily basis
Weigh and plan the best possible route for technicians to maximize productivity
Coordinate and support the arrangement for all service visits
To identify, feedback and rectify any clashes on time promptly
Monitor the daily service done and escalate the scheduling issues to supervisor and line managers
To retrieve requests by clients and/or remarks by the technicians recorded during the visit and convey to the relevant department
To raise credit and debit note request when required with approval.
To facilitate technicians’ work by housekeeping system’s data such as location sequence and special instructions.
Handling inbound call from and outbound call to clients when necessary.
Other administrative jobs.
Requirements
Familiarity or experience with Customer Service and Administration a must
Computer literate, knowledge in Microsoft applications a must
Service-oriented and able to work under pressure
Ability to coordinate and plan routes is a must
Other Information
5 day work week (8.30am to 5.45pm)
Work Location: 16 Jalan Mesin (Closest MRT: Tai Seng)
Training provided
16 days of annual leave
AWS
Medical and Dental benefits, along with insurance coverage to our employees
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