About the Role – Parts & Warranty Executive
Join our ZEEKR | Preeminent Auto Aftersales team as a Parts & Warranty Executive, you will be responsible for manage spare parts inventory, coordinate parts supply, and handle warranty claim processing.
The role also involves maintaining accurate stock records, ensuring timely parts availability for service and repair operations, processing warranty claims in accordance with manufacturer guidelines, and maintaining proper documentation.
Key Responsibilities:
1. Parts Inventory Management
- Maintain accurate inventory records for spare parts and accessories.
- Monitor stock levels and reorder parts to ensure adequate inventory for service operations.
- Conduct regular stock checks and assist in inventory audits.
- Ensure proper storage and organization of parts to prevent damage or loss.
2. Parts Coordination & Supply
- Coordinate with Service Advisors and technicians to ensure timely availability of required parts.
- Prepare and issue parts for service and repair orders.
- Track backorders and follow up with suppliers or distributor to ensure timely delivery.
- Ensure accurate parts documentation for each repair order.
3. Warranty Claim Processing
- Prepare and submit warranty claims according to manufacturer guidelines.
- Verify warranty eligibility for parts and repair work.
- Maintain proper documentation for warranty submissions and approvals.
- Follow up on warranty claim status and ensure timely reimbursement.
4. Documentation & System Management
- Maintain accurate records of parts transactions, warranty claims, and inventory movement in the system.
- Ensure all documentation complies with dealership and manufacturer policies.
- Prepare reports related to parts usage, stock levels, and warranty claims.
5. Coordination with Aftersales Team
- Work closely with Service Advisors, technicians, and the Service Manager to support smooth service operations.
- Assist in identifying frequently used parts and recommending stock improvements.
- Support parts ordering for service campaigns or recall programs when required.
Qualifications & Skills
- 1–3 years of experience in automotive parts, warranty administration, or aftersales operations preferred.
Work Location:
Zeekr House Federal Highway, 11, Jalan 51a/219, Seksyen 51a, 46100 Petaling Jaya, Selangor
About ZEEKR | Preeminent Auto Sdn. Bhd.
Preeminent Auto Sdn Bhd is the authorised dealer for ZEEKR, a global premium electric vehicle brand redefining luxury, performance, and intelligent mobility. With showrooms at:-
- Zeekr Center KLCC
- Zeekr Space IOI Mall Puchong
- Zeekr House Federal
- Zeekr House Skudai
We are committed to delivering an exceptional EV ownership experience through innovation, service excellence, and a passion for sustainable mobility.
Why Join Us?
- Be part of a global premium EV brand
- Attractive commission & performance incentives
- Strong career growth opportunities
- Supportive and dynamic team culture
- Shape the future of luxury electric mobility
Pay: RM3,000.00 - RM5,000.00 per month
Benefits:
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Application Question(s):
- How much notice are you required to give your current employer?
- What's your expected monthly basic salary?
- How many years of experience do you have handling parts and warranty in the automotive industry?
Work Location: In person