- Singapore
Full Time Assistant Store Manager-Store Manager Jobs, Salary up to SGD 4,000 in WITH KINNA PRIVATE LIMITED - Maukerja
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Job Description
Responsibilities
About the Role
We are seeking an energetic, people-first
Store Manager / Assistant Store Manager
to lead retail operations for an established footwear brand in Singapore. You will champion daily floor operations, drive high-touch customer consultations (sizing, gait, ergonomics, and lifestyle fit), mentor front-line retail associates, and achieve targeted store KPIs and shrinkage control.
Key Responsibilities
Store Operations & Commercial Performance:
Drive monthly store sales targets, ATV (Average Transaction Value), and UPT (Units Per Transaction).
Oversee floor merchandising, window displays, and brand presentation aligned with regional VM guidelines.
Manage inventory accuracy, size-run replenishment, backroom organization, stock-take audits, and shrinkage control.
Team Leadership & People Development:
Supervise, roster, and coach retail associates on product storytelling, customer engagement, and closing techniques.
Conduct daily floor briefings, set individual targets, and manage team performance and morale.
Facilitate structured onboarding for new retail associates.
Customer Experience & Clienteling:
Deliver exceptional, consultative service—specializing in footwear fitting, technical specifications, and cross-selling accessories/care kits.
Handle customer feedback, exchanges, warranty inquiries, and escalated floor resolutions with diplomacy.
Foster local customer loyalty through CRM outreach and VIP engagement initiatives.
Requirements
Experience:
Store Manager:
Minimum 3–5 years of retail operations experience, with at least 2 years in a supervisory/store leadership capacity (footwear, sports/lifestyle apparel, or specialty fashion preferred).
Assistant Store Manager:
Minimum 2–3 years of specialty retail experience with a proven track record in floor supervision or senior associate duties.
Competencies:
Strong commercial awareness with a solid track record in meeting retail targets.
Familiarity with retail POS, inventory ERP systems, and shift rostering.
Hands-on knowledge of footwear sizing systems (US/UK/EU), materials, and fit consultations is an advantage.
Attributes:
Customer-centric, articulate communicator, and proactive problem solver.
Willingness to work retail shift hours, weekends, and public holidays.
Remuneration & Benefits
Competitive Base Salary + Monthly Store Commission
Annual Wage Supplement (AWS) & Performance Bonus
Annual Leave & Medical Benefits
Generous Staff Discounts
Structured Career Progression into Multi-Store or Area Operations
We regret that only shortlisted candidates will be notified. All applications will be treated in strict commercial confidence.
EA Personnel Reg No.:
R26160354
EA Lic No.:
26C3338
With Kinna is a boutique fractional HR firm. We partner with businesses to develop their HR capabilities, hire talents and develop their next-gen leaders. We approach our practice with the keen ability to listen actively, be on the ground with the business and its leaders and finally develop curated solutions for their organisations.
We have an AI Strategy arm, With Kinna Labs, where we lead human centred AI strategy or AI supported HR strategy. We believe that humans are still the key to every organization's success and AI will drastically enhance each talent's capabilities. The capabilities should in turn create more opportunities for the organization and not reduce the amount of talents that they have. This requires a curated strategy, partnered with a strong practice that understands Job Design, Change Management, Incentives and driving behaviours with Business Strategy and Workforce Strategy. We combine this with a constantly updated understanding of the emerging and established technologies that would allow organisations to build them into their team culture, creating opportunities for growth and profitability.
We also a licensed Employment Agency in Singapore, EA Licence No. 26C3338.
We are seeking an energetic, people-first
Store Manager / Assistant Store Manager
to lead retail operations for an established footwear brand in Singapore. You will champion daily floor operations, drive high-touch customer consultations (sizing, gait, ergonomics, and lifestyle fit), mentor front-line retail associates, and achieve targeted store KPIs and shrinkage control.
Key Responsibilities
Store Operations & Commercial Performance:
Drive monthly store sales targets, ATV (Average Transaction Value), and UPT (Units Per Transaction).
Oversee floor merchandising, window displays, and brand presentation aligned with regional VM guidelines.
Manage inventory accuracy, size-run replenishment, backroom organization, stock-take audits, and shrinkage control.
Team Leadership & People Development:
Supervise, roster, and coach retail associates on product storytelling, customer engagement, and closing techniques.
Conduct daily floor briefings, set individual targets, and manage team performance and morale.
Facilitate structured onboarding for new retail associates.
Customer Experience & Clienteling:
Deliver exceptional, consultative service—specializing in footwear fitting, technical specifications, and cross-selling accessories/care kits.
Handle customer feedback, exchanges, warranty inquiries, and escalated floor resolutions with diplomacy.
Foster local customer loyalty through CRM outreach and VIP engagement initiatives.
Requirements
Experience:
Store Manager:
Minimum 3–5 years of retail operations experience, with at least 2 years in a supervisory/store leadership capacity (footwear, sports/lifestyle apparel, or specialty fashion preferred).
Assistant Store Manager:
Minimum 2–3 years of specialty retail experience with a proven track record in floor supervision or senior associate duties.
Competencies:
Strong commercial awareness with a solid track record in meeting retail targets.
Familiarity with retail POS, inventory ERP systems, and shift rostering.
Hands-on knowledge of footwear sizing systems (US/UK/EU), materials, and fit consultations is an advantage.
Attributes:
Customer-centric, articulate communicator, and proactive problem solver.
Willingness to work retail shift hours, weekends, and public holidays.
Remuneration & Benefits
Competitive Base Salary + Monthly Store Commission
Annual Wage Supplement (AWS) & Performance Bonus
Annual Leave & Medical Benefits
Generous Staff Discounts
Structured Career Progression into Multi-Store or Area Operations
We regret that only shortlisted candidates will be notified. All applications will be treated in strict commercial confidence.
EA Personnel Reg No.:
R26160354
EA Lic No.:
26C3338
With Kinna is a boutique fractional HR firm. We partner with businesses to develop their HR capabilities, hire talents and develop their next-gen leaders. We approach our practice with the keen ability to listen actively, be on the ground with the business and its leaders and finally develop curated solutions for their organisations.
We have an AI Strategy arm, With Kinna Labs, where we lead human centred AI strategy or AI supported HR strategy. We believe that humans are still the key to every organization's success and AI will drastically enhance each talent's capabilities. The capabilities should in turn create more opportunities for the organization and not reduce the amount of talents that they have. This requires a curated strategy, partnered with a strong practice that understands Job Design, Change Management, Incentives and driving behaviours with Business Strategy and Workforce Strategy. We combine this with a constantly updated understanding of the emerging and established technologies that would allow organisations to build them into their team culture, creating opportunities for growth and profitability.
We also a licensed Employment Agency in Singapore, EA Licence No. 26C3338.
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