The Outlet Manager will assist the F&B Director in overseeing all facets of the outlet. He must maintain and control a high level of guest service. This is achieved by ensuring consistent and thoughtful service, demonstrated by the restaurant staff. The Assistant Outlet Manager is also responsible for the hiring, training, supervising, and disciplining of the staff.
Promote restaurant business and continually increase database contacts
Ensure the restaurant ethos is in line with Mondrian Singapore Duxton standards are consistently maintained
Ensure and promote compliance with all local liquor, health and sanitation regulations
Manage and provide direction to all bar employees on the floor during shifts and events
Hold staff accountable to uphold uniform and grooming standards to the highest level
Ensure that staff receives consistent and proper communication (verbal, email, memos etc)
Monitor departments performance with respect to the restaurant budgets
Monitor and maintain proper inventory to ensure it’s in line with budgeted cost of sales
Seek out and produce events to generate revenues for the property
Hold staff accountable for giving an Engaging Dynamic Guest Experience to all guests on property
Consistently monitor quality of service and product delivered on property
Collaborate on needs of departmental staff scheduling
Instruct staff in on-going training to uphold service standards
Coordinate menu sponsorship deals and menu product placement
Interview employees and provide input on talent selection
Assess employee performance and provide feedback annually and throughout the year
How do I deliver this?
Tell it like it is-
Authentic, honest, you mean it, sincere, true.
Have fun and make friends -
fun, energetic, whimsical, upbeat, “wink", casual.
I've got your back-
Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
Play to win
- Original, cutting edge, new, "outside the box”; open to new possibilities, different.
Right here, right now -
Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.
Mondrian is a way of travel. A luxury lifestyle hotel, a global destination for locals or travelers. Mondrian is always at the heart of the most exciting cultural scenes in the world.
Mondrian Singapore Duxton is a luxury lifestyle hotel built in the heart of the city’s prominent Duxton Hill neighborhood featuring 302 guestrooms, a lower three-story building in a contemporary and luxury loft suite. Historic architecture takes on the famous Singapore 'shophouse' building typology on a modern spin, with a terracotta roof, and colonial-style window shutters, at the rear, connected by a garden, will be the main tower containing a mix of guest rooms, a speakeasy bar, and rooftop pool. The location is flawless with a bevy of signature restaurants, stylish bars, and local street food vendors all within walking distance.x
Ennismore and Accor’s joint venture to create the world’s fastest-growing lifestyle and entertainment hospitality company, with a global collective of entrepreneurial and founder-built brands with creativity & purpose at their heart.
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