jobs in SRG Asia Pacific Sdn. Bhd.

Full Time Customer Care Consultant Jobs, Salary up to MYR 2,800 in SRG Asia Pacific Sdn. Bhd. Federal Territory - Maukerja

KL City, Federal Territory

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Working Location

  • Jalan Merah Caga Kuala Lumpur Federal Territory Malaysia

Job Description

Responsibilities

As a Customer Care Consultant, you will be the first point of contact for customers, handling inbound calls related to inquiries, support, and information. You’ll play a vital role in ensuring customer satisfaction by delivering prompt, accurate, and friendly assistance.

Working Hours:

This is a rotational shift role with a 5-day workweek (2 scheduled days off per week), including weekends:

  • Shift 1: 9:00 AM – 6:00 PM
  • Shift 2: 10:00 AM – 7:00 PM

Salary Package:

  • Basic range up to RM2800 * Terms and conditions applies
  • Training period is 1 Month and will be paid RM1800 with completion allowance
  • Upon completion and successfully passed the training, you will get a salary adjustment of RM2000.00 for 4 months onwards
  • Probationary period is minimum 5 months including training

Besides basic pay, you are entitled for

  • Training Completion Allowance RM200 upon completion of your training,
  • RNR (Rewards and recognition allowance of up to RM200.00) – based on your KPI performance

After the probationary period, we will reward you with:

  • One time off Confirmation bonus of RM3, 500
  • and salary incremental minimum RM2000 and max RM2800 upon completion of probation period

Pay: RM2,000.00 - RM2,800.00 per month

Benefits:

  • Additional leave
  • Flexible schedule
  • Free parking
  • Opportunities for promotion
  • Professional development

Work Location: In person

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