- Klang Klang Selangor Malaysia 41200

Working Location
Job Description
Requirements
SPM, Certificate, Diploma or Bachelor's Degree in Marketing, Business, E-Commerce or a related field
Previous experience in e-commerce, digital marketing or online sales roles is preferred
Strong knowledge of e-commerce platforms such as Lazada or Shopee
Strong analytical skills with the ability to interpret data and make data-driven decisions
Able to communicate in Mandarin and English. "We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients."
Creative thinking and problem-solving abilities with a customer-centric approach
Ability to multitask, prioritise effectively and work in a fast-paced environment
Strong project management and organisational skills
What we offer
Competitive salary based on experience and qualifications
Full-time employment with a growing organisation
Medical benefits and applicable allowances
Training and opportunities to improve customer service, communication and sales support skills
Exposure to e-commerce, retail and customer relationship operations
Supportive and collaborative working environment
Opportunities for career development and internal progression
Opportunity to gain experience across different areas of business operations
A workplace that values employee contributions and continuous improvement
Responsibilities
Manage and optimise e-commerce platforms to ensure smooth operations, improved user experience and increased conversion rates
Develop and execute digital marketing campaigns across search engines and social media channels to drive traffic and sales
Monitor, analyse and report on key e-commerce metrics and KPIs, providing insights and recommendations for continuous improvement
Conduct market research and competitive analysis to identify opportunities for growth and optimisation
Collaborate with product, design and customer service teams to ensure consistent messaging and brand positioning
Manage product listings, pricing strategies and promotional campaigns to maximise visibility and sales
Benefits
KTM - KLANG
0.2 km
LRT - JAMBATAN KOTA
0.5 km
KTM - TELUK PULAI
1.8 km
LRT - JALAN MERU
1.8 km
LRT - TAMAN SELATAN
1.9 km
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