Full Time Digital Advertisement Telesales Specialist (Taiwan Market) Jobs, Salary up to MYR 5,500 in TDCX (MY) Sdn. Bhd. WP Kuala Lumpur - Maukerja

Respond to customer support inquiries in accordance with training provided, standards and policies, including to supply diagnosis, resolution, and tracking of end user issues based on guidelines, documentation and scripts provided

Serve as a trusted consultant with customers to onboard, develop and optimize advertiser's campaigns

Detect and understand the customer's needs and objectives

Be responsible for increasing spend, upsell and sustainability

Handle a high volume of potential clients on a daily basis through phone calls

Connect with business owners and help them grow their business through digital advertising solutions. 

Understand customers' business goals and recommend suitable advertising strategies to improve their online presence.   

Manage and optimize customers' Ads campaigns by reviewing ad performance, keywords, bids, budgets and so on.

Monitor campaign results and provide recommendations to improve advertising performance and return on investment (ROI).