- Bukit Merah Central Region (Singapore) Singapore
Full Time Growth Product Manager Jobs, Salary up to SGD 9,000 in EPOS Pte. Ltd. Central Region (Singapore) - Maukerja
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Description
Growth Product Manager
Company: EPOS360 (a brand of Ant International)
Team: AI Commercial, Agentic Growth Team
Location: Singapore, with regional scope across Singapore and Malaysia
Reports to: Head of AI Commercial
About the Team
AI Commercial is one of four departments inside EPOS360 Agentic Growth Team (alongside Marketing,
Ecommerce, and Customer Success). AI Commercial and Ecommerce jointly own the sales/close
numbers for EPOS360, a B2B SaaS point-of-sale platform serving F&B SMEs across Singapore and
Malaysia.
Role Summary
This role owns chat as a growth channel and drives the go-to-market initiatives that run through it, using
data and experimentation to decide what to prioritize rather than instinct. This is a product and program
role, not a technical architecture role; you partner with engineering on execution rather than owning the
technical build yourself. Because growth and GTM work by nature touches marketing, BD, customer
success, and engineering at once, strong stakeholder management and the ability to keep initiatives from
stalling matter as much as product judgment.
Key Responsibilities
Chat as a Growth Channel
Own the roadmap for chat-based customer experiences from a business and customer-outcome perspective: what the chat should accomplish, for whom, and why
Define product requirements and user stories for chat features; partner with engineering on execution without owning the technical build
Own message and flow content decisions in partnership with marketing: what the bot says, when it hands off to a human
Go-to-Market Initiatives
Own go-to-market planning for new product and growth initiatives, sequencing launches against team and market capacity
Coordinate cross-functionally with marketing, BD/sales, and customer success to align launch timing, enablement materials, and messaging
Manage the GTM calendar and keep stakeholders aligned on dependencies and deadlines
Proactively unblock stalled launches and escalate early rather than absorbing delay silently
Data-Driven Growth Decisions
Define and track growth metrics for the chat channel (engagement, conversion, satisfaction) and use them to prioritize the roadmap
Design and run experiments (A/B tests on messaging, flows, sequencing) and turn results into concrete prioritization decisions
Feed channel performance into the team's existing attribution and CAC model so growth initiatives are measured consistently with other channels
Report growth performance and decisions to leadership on a regular cadence
Requirements
Requirements
instances, not general philosophy
What Success Looks Like (first 6 months)
EPOS is a dynamic and fast-growing company dedicated to transforming the retail and F&B industry with high-performance tech solutions. We empower businesses to thrive by improving operational efficiency, enhancing customer loyalty, and unlocking unlimited growth opportunities.
We pride ourselves on fostering a collaborative and innovative work environment, where employees can grow and make an impact. As a team, we are passionate about supporting businesses and creating long-lasting value for our clients.
Definitely not for the dull!
Growth Product Manager
Company: EPOS360 (a brand of Ant International)
Team: AI Commercial, Agentic Growth Team
Location: Singapore, with regional scope across Singapore and Malaysia
Reports to: Head of AI Commercial
About the Team
AI Commercial is one of four departments inside EPOS360 Agentic Growth Team (alongside Marketing,
Ecommerce, and Customer Success). AI Commercial and Ecommerce jointly own the sales/close
numbers for EPOS360, a B2B SaaS point-of-sale platform serving F&B SMEs across Singapore and
Malaysia.
Role Summary
This role owns chat as a growth channel and drives the go-to-market initiatives that run through it, using
data and experimentation to decide what to prioritize rather than instinct. This is a product and program
role, not a technical architecture role; you partner with engineering on execution rather than owning the
technical build yourself. Because growth and GTM work by nature touches marketing, BD, customer
success, and engineering at once, strong stakeholder management and the ability to keep initiatives from
stalling matter as much as product judgment.
Key Responsibilities
Chat as a Growth Channel
Own the roadmap for chat-based customer experiences from a business and customer-outcome perspective: what the chat should accomplish, for whom, and why
Define product requirements and user stories for chat features; partner with engineering on execution without owning the technical build
Own message and flow content decisions in partnership with marketing: what the bot says, when it hands off to a human
Go-to-Market Initiatives
Own go-to-market planning for new product and growth initiatives, sequencing launches against team and market capacity
Coordinate cross-functionally with marketing, BD/sales, and customer success to align launch timing, enablement materials, and messaging
Manage the GTM calendar and keep stakeholders aligned on dependencies and deadlines
Proactively unblock stalled launches and escalate early rather than absorbing delay silently
Data-Driven Growth Decisions
Define and track growth metrics for the chat channel (engagement, conversion, satisfaction) and use them to prioritize the roadmap
Design and run experiments (A/B tests on messaging, flows, sequencing) and turn results into concrete prioritization decisions
Feed channel performance into the team's existing attribution and CAC model so growth initiatives are measured consistently with other channels
Report growth performance and decisions to leadership on a regular cadence
Requirements
Requirements
- 3-5+ years of Product Management experience, ideally with growth or GTM experience in B2B SaaS
- Track record of managing cross-functional programs across 3+ stakeholder groups (marketing,
instances, not general philosophy
- Comfortable partnering with technical teams without needing deep architecture expertise
- Data literacy: comfortable reading dashboards and designing experiments to make prioritization calls
- Experience with messaging or chat products (WhatsApp, Telegram, or similar) a plus, not required
- Based in Singapore, with regional exposure to Malaysia market nuances
- Experience with HubSpot or a comparable CRM
- Prior experience in F&B, retail, or SME-focused SaaS
What Success Looks Like (first 6 months)
- A documented chat growth roadmap tied to clear business outcomes
- At least one GTM launch coordinated across 3+ teams and delivered on schedule
EPOS is a dynamic and fast-growing company dedicated to transforming the retail and F&B industry with high-performance tech solutions. We empower businesses to thrive by improving operational efficiency, enhancing customer loyalty, and unlocking unlimited growth opportunities.
We pride ourselves on fostering a collaborative and innovative work environment, where employees can grow and make an impact. As a team, we are passionate about supporting businesses and creating long-lasting value for our clients.
Definitely not for the dull!
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