Full Time Customer Service Jobs, Salary up to MYR 2,500 in Agensi Pekerjaan Redradar Selangor - Maukerja

Requirements

1) Minimum SPM, Diploma or equivalent qualification.
2) Previous experience in customer service, call centre, clinic, healthcare or administrative roles will be an advantage.
3) Good communication and interpersonal skills.
4) Comfortable handling phone calls, WhatsApp enquiries and customer interactions.

About Us

RedRadar International is a recruitment agency based in Kota Damansara, Petaling Jaya. Since 2012, we have helped thousands of professionals secure rewarding career opportunities with reputable employers across Malaysia.

We specialize in connecting talented individuals with organizations that value innovation, performance, and career growth. Our team supports candidates throughout the hiring process, from application to successful placement.

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Job Details

Position: Customer Service
Salary: RM2,000 – RM2,500
Working Days: Monday – Sunday (1 day off during weekdays)
Working Hours: 9:00 AM – 6:00 PM
Location: 1-1, Jalan Mesra 25/66, Taman Sri Muda, 40400 Shah Alam, Selangor

Job Description

RedRadar International is hiring on behalf of our client for a Customer Service position to support patient enquiries, appointment scheduling and day-to-day customer communication. The ideal candidate should have good communication skills, be organized and attentive to detail, and be comfortable handling customer or patient enquiries in a professional manner.

Key Responsibilities

1) Handle incoming calls, WhatsApp enquiries and customer/patient enquiries professionally.
2) Manage and schedule patient appointments, including confirming and rescheduling appointments when required.
3) Maintain and update call tracking records and Excel reports for incoming enquiries and appointment schedules.
4) Record and monitor customer enquiries to ensure proper follow-up and timely response.
5) Follow up with patients regarding appointments, treatments and other relevant matters.
6) Provide information to patients regarding clinic services, treatments and appointment procedures.
7) Coordinate with doctors and clinic staff to ensure smooth patient flow and appointment scheduling.
8) Handle customer feedback and enquiries professionally and escalate issues when necessary.
9) Assist in promoting clinic services and packages when required.
10) Maintain accurate records and ensure all customer service activities are properly updated and documented.

Benefits

1) Hands-on experience in customer service and patient coordination.
2) Exposure to clinic operations and healthcare service management.
3) Opportunity to develop communication, coordination and customer management skills.
4) Career development opportunities.

Why Join Through RedRadar?

At RedRadar International, we do more than match candidates with job opportunities—we connect ambitious professionals with employers who value talent, innovation, and long-term career development.

From resume screening to interview preparation and onboarding support, our team is committed to helping you secure the right opportunity and advance your career with confidence.

• Provided monthly allowance.
• Good working environment.
• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• Training Provided
• commission
• Transport