Full Time Customer Experience Associate Jobs, Salary up to MYR 4,000 in Clarte Holding Selangor - Maukerja

About Drseol

Drseol is a Korean medical-grade skincare and wellness brand serving discerning customers across Malaysia and Singapore. We're built on advanced Korean skin technology, and we grow by educating customers, not by chasing discounts. We're a fast moving, AI-forward team, and we're expanding

What we're looking for

• Fluent in Mandarin and English, written and spoken

• Sales-minded, with a real wish to help people

• Friendly, patient and a clear communicator

• Experience in customer service, beauty or retail sales is a plus

• No skincare background? We'll train you

You're the voice of Drseol, guiding customers to the right skincare and building relationships that last.

What you'll do

• Respond to customer enquiries on WhatsApp and social media

• Understand each customer's skin concerns and recommend suitable products

• Turn enquiries into sales through genuine consultation, not hard selling

• Follow up with customers on their skin progress after purchase

• Share customer feedback with the marketing team

• Learn from an expert
• Grow fast
• Great people
• Build the future