Company Overview
Infinergy Systems specializes in developing Cloud-Web-Mobile-Apps-IoT solutions, delivering expertise and products cost-effectively. Their mission is to innovate user-centric technologies that empower facility maintainers and management professionals with strategic business intelligence for sustainable building efficiency.
Job Summary
As a frontline service professional in the Technical Service Delivery Team, you will support project implementation, configure and commission Robots and IoT devices, conduct end-user training, and provide maintenance and technical support to deployed systems.
Responsibilities
Perform on-site demonstrations, surveys and gather requirements to support project implementation and act as liaison between clients, project managers, consultants, and software development teams throughout the system life cycle
Configure, test, and commission Robots and IoT devices to ensure proper system functionality
Conduct basic and general training sessions for end-users to facilitate effective system use
Provide preventive and corrective maintenance and technical support for deployed systems
Manage technical service requests and client feedback, ensuring adherence to internal service SOPs and timely closure of support tickets
Preferred competencies and qualifications
Passion for current and evolving technologies such as Internet of Things (IoT) and Robotics
Positive attitude towards problem solving and ability to work effectively in a team
Good customer service skills to support client interactions
Basic IT networking knowledge is advantageous but not mandatory
Possession of Class 3A/3 driving license or own means of transport is preferred but not mandatory
Fresh graduates are welcome to apply and will receive on-the-job training
Infinergy Systems specialized in the research and development of Cloud-Web-Mobile-Apps-IoTs solutions and strives to provide the needed expertise and service along with the product delivery in the most cost effective mean.
Our mission is to innovate and develop user-centric technologies to empower facility maintainers and management professionals with all the strategic and actionable business intelligence for achieving greater efficiency in a sustainable build environment.