Sepenuh Masa Customer Support Specialist Jobs, salary up to MYR 4,800 in Right Recruit Sdn Bhd Bandar Kuala Lumpur - Maukerja

Assist customers with their needs through incoming calls, online chats, and email channels.

Handle customer inquiries and feedback in a professional and timely manner.

Assist in resolving customer issues and provide appropriate solutions.

Record and follow up on customer feedback, inquiries, and complaints.

Maintain good customer relationships and enhance customer satisfaction.

Achieve daily work objectives in accordance with company procedures and service standards.

SPM with 5 years experience / Diploma with 2 years experience / Degree with relavant experience or fresh graduates are welcome

Possess good communication skills, dare to communicate with customers

Able to converse in English

Able to converse in Mandarin is preferable (due to Market service needed)

Patient, polite, and possess good customer service awareness

Possess basic problem-solving and logical thinking skills

Basic computer operation skills, able to familiarize with relevant systems

Strong learning ability, able to adapt to a fast-paced work environment

Experience in Customer Service / Call Centre / Banking / BPO is preferred