- Taman Wilayah Selayang Federal Territory Malaysia
Full Time Sales Executive Jobs, in Hilton Federal Territory - Maukerja
Working Location
Job Description
Responsibilities
Job Description
- Respond to enquiries for functions (by telephone and walk-in guest).
- Conduct site inspection in the absence of respective Sales Manager / Senior Sales Manager.
- Assess the physical requirements opf the proposed function (no. of pax, time, and type of function) and reserve an appropriate venue for the client in the banquet reservation system.
- Prepare proposal letter based on the clients’ requirements, ensures 8 hours response time or not more than 24 hours based on the department SOP.
- Maintain accuracy of all reservations and other data in Banquet Reservation System (Delphi)
- To expedite all traces on daily basis of all reservation made in the Banquet Reservation System, i.e. prospect, wait list, etc to maintain forecast accuracy.
- Follow up with clients on proposals and finalize all the arrangements in contract.
- Answer and place telephone calls based on the company set standard.
- Keep track of appointments and various meeting schedules.
- Up-selling whenever possible as well as control expenses relating to the groups or function to ensure maximum net profit.
- Project an image of discretion at any time while maintaining good relations with clients and all operating sections.
- Performs any assignments as may be delegated by DOS / ADOS / Managers (GC&E).
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