Client Delivery Manager (Agency)
Your new company
An exciting opportunity awaits a rapidly growing global organisation that partners with leading businesses to deliver operational excellence and scalable client solutions. With a strong focus on collaboration, innovation, and customer outcomes, the company offers a dynamic environment where delivery professionals can make a meaningful impact across multiple client accounts.
Your new role
As a Client Delivery Manager, you will be responsible for overseeing the day-to-day delivery of services across a portfolio of client accounts. You will work closely with cross-functional teams to ensure projects are delivered on time, within scope, and to the highest quality standards. Key responsibilities include delivery planning, resource coordination, risk management, stakeholder engagement, and maintaining operational visibility across client programmes. You will also facilitate delivery meetings, monitor performance metrics, drive process improvements, and partner with client-facing teams to support successful client outcomes and long-term account growth.
What you'll need to succeed
- 4-8+ years of experience in project management, delivery management, programme management, or a related field.
- Proven experience managing multiple concurrent projects and coordinating cross-functional teams.
- Strong stakeholder management and client-facing communication skills.
- Demonstrated ability to manage timelines, dependencies, risks, and competing priorities.
- Experience using project management and reporting tools to track delivery performance.
- A proactive, solutions-oriented mindset with a focus on continuous improvement and operational excellence.
What you'll get in return
- Opportunity to work with a growing and highly collaborative organisation.
- Exposure to diverse client portfolios and strategic projects.
- Career progression within a high-performing delivery function.
- A supportive environment that values innovation, accountability, and professional development.
- Competitive remuneration package and flexible hybrid working arrangements.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.