Full Time Customer Relations Officer - Golf Driving Range - Leisure Venue Jobs, Salary up to SGD 2,300 in TEHC LEISURE PTE. LTD. - Maukerja

THE ROLE

As the first point of contact for our guests, you will oversee the daily Front Desk experience; handling enquiries, bookings, memberships, transactions, and service requests. Working closely with Operations and other internal teams, you will ensure every guest enjoys accurate information, prompt support, and a seamless visit.

WHAT WE'RE LOOKING FOR

• Experience in customer service, hospitality, leisure, retail or a related service environment is an advantage.
• Strong communication and interpersonal skills.
• Service-oriented and comfortable interacting with different types of guests.
• Able to handle transactions, systems and administrative records accurately.
• Responsible, organised and attentive to detail.
• Able to work independently and effectively as part of a team.
• Good problem-solving skills and a calm approach when handling guest matters.
• Willing to work rostered shifts, including weekends and public holidays.

WHAT YOU'LL DO

Guest Service & Front Desk

• Welcome guests and provide professional and friendly assistance.
• Handle enquiries on facilities, bookings, memberships, programmes and services.
• Process bookings, payments, vouchers and other Front Desk transactions accurately.
• Operate Front Desk, booking, membership and point-of-sale systems.
• Maintain accurate records and follow established procedures.
• Handle routine feedback and service matters, escalating complex or sensitive issues appropriately.
• Support Front Desk opening and closing procedures and maintain a professional, organised environment.

Team & Operational Support

• Coordinate with Operations and other teams to resolve guest and operational matters.
• Support events, activities and special programmes when required.
• Provide operational support during manpower requirements, within training and assigned responsibilities.
• Carry out other relevant duties that support the smooth operation of the facility.

Pay: $2,000.00 - $2,300.00 per month

Benefits:

• Additional leave
• Employee discount
• Food provided
• Professional development

Work Location: In person