Full Time Senior Change Manager Jobs, Salary up to SGD 9,000 in APAR TECHNOLOGIES PTE. LTD. Central Region (Singapore) - Maukerja

Key Responsibilities

• Manage Change Requests throughout their lifecycle, ensuring proper documentation, risk assessment, approvals, and implementation plans.

• Organize and facilitate Change Advisory Board (CAB) meetings.

• Coordinate high-risk, critical, and emergency production changes.

• Review implementation plans, testing evidence, validation steps, and rollback procedures.

• Monitor change schedules, identify conflicts, and coordinate with technical and business teams.

• Manage change communications, escalations, and stakeholder updates.

• Track change performance, including success rates, failed changes, backouts, and approval SLAs.

• Support audits, compliance reviews, and continuous process improvement.

• Provide guidance and training to Change Requesters, Implementers, and Approvers.

Requirements

• Minimum 5 years of overall IT experience, preferably in IT operations, production support, application support, infrastructure support, or IT service management.

• Hands-on experience in Change Management, CAB facilitation, production change coordination, or ITSM RUN activities.

• Good understanding of ITIL practices, including Change Enablement, Incident Management, Problem Management, Configuration Management, and Continual Improvement.

• Experience with ITSM tools such as ServiceNow, Remedy, or Jira Service Management.

• Understanding of infrastructure and application dependencies across Unix, Windows, networks, databases, middleware, MQ, scheduling, storage, and monitoring systems.

• Strong stakeholder management, communication, analytical, and risk assessment skills.

• Ability to manage multiple priorities in a production environment.

Preferred Qualifications

• Experience in banking, capital markets, or other regulated environments.

• Exposure to operational controls, audit requirements, resilience governance, and service reporting.
  

  EA Number: 11C4879