Full Time Puchong 旅游客服 不看学历 只看能力 Travel Consultant Customer Service Jobs, Salary up to MYR 4,000 in Joy Paradise Holidays Puchong - Maukerja

Minimum 1 year of relevant experience in customer service or travel industry.

Strong communication and interpersonal skills.

Ability to work independently and as part of a team.

Excellent problem-solving and conflict-resolution abilities.

Proficiency in using booking systems and customer relationship management (CRM) software.

A passion for travel and customer satisfaction.

Ability to adapt to a fast-paced environment.

Provide excellent customer service to clients seeking travel arrangements, particularly for Japan.

Assist customers with inquiries regarding travel packages, itineraries, and destinations.

Handle bookings, reservations, and modifications for flights, accommodations, and tours.

Offer personalized travel advice and recommendations based on client preferences.

Resolve customer issues and complaints promptly and effectively.

Maintain up-to-date knowledge of travel trends, visa requirements, and destination information.

Process payments and manage customer accounts accurately.