- Singapore
Full Time CUSTOMER SERVICE Jobs, Salary up to SGD 3,300 in Talent Link Solution - Maukerja
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Job Description
Responsibilities
Job Description & Requirements
Job Summary
You will support order management, production scheduling, and customer coordination to ensure seamless manufacturing operations and high customer satisfaction.
Responsibilities
Coordinate daily communications and act as the main account liaison for assigned customers to address enquiries promptly
Review and verify Purchase Orders for accuracy before confirming orders to prevent errors
Collaborate with production, warehouse, logistics, and customer service teams to ensure efficient order fulfilment
Monitor order status and delivery timelines to guarantee on-time delivery to customers
Expedite urgent orders and provide timely delivery updates to customers
Assess production capacity availability and coordinate with operations to plan production schedules effectively
Analyze customer usage trends, forecasts, and purchasing patterns to support capacity planning decisions
Prepare detailed order reports, fulfilment status updates, and customer activity summaries for management review
Manage escalations by resolving issues through cross-functional teamwork to maintain high customer satisfaction
Execute additional ad-hoc duties as assigned by the Manager
Required competencies and certifications
Minimum 1 year of experience in customer service or order fulfilment within a manufacturing environment
Diploma or equivalent qualification in a related field
Basic knowledge of manufacturing workflows, production planning, or ERP systems
Strong coordination, multitasking, and communication skills to engage internal and external stakeholders effectively
Ability to stay task-oriented, organized, and perform well in a fast-paced environment
WORKING LOCATION -SENOKO DRIVE
TALENT LINK SOLUTION – (23C1962)
PATRICK POH
Reg No - R1107847
At Talent Link Solution, we believe that every great company begins with great people. As a trusted employment agency, our mission is simple: to connect the right talent with the right opportunities, helping businesses grow and helping individuals build meaningful careers.
With years of experience in the recruitment industry, we understand that every employer has unique needs. That’s why we focus on providing personalized, efficient, and reliable hiring solutions. Whether you are looking to fill permanent positions, or urgent vacancies, our team is committed to delivering candidates who are not only qualified—but the right fit for your company culture.
Job Summary
You will support order management, production scheduling, and customer coordination to ensure seamless manufacturing operations and high customer satisfaction.
Responsibilities
Coordinate daily communications and act as the main account liaison for assigned customers to address enquiries promptly
Review and verify Purchase Orders for accuracy before confirming orders to prevent errors
Collaborate with production, warehouse, logistics, and customer service teams to ensure efficient order fulfilment
Monitor order status and delivery timelines to guarantee on-time delivery to customers
Expedite urgent orders and provide timely delivery updates to customers
Assess production capacity availability and coordinate with operations to plan production schedules effectively
Analyze customer usage trends, forecasts, and purchasing patterns to support capacity planning decisions
Prepare detailed order reports, fulfilment status updates, and customer activity summaries for management review
Manage escalations by resolving issues through cross-functional teamwork to maintain high customer satisfaction
Execute additional ad-hoc duties as assigned by the Manager
Required competencies and certifications
Minimum 1 year of experience in customer service or order fulfilment within a manufacturing environment
Diploma or equivalent qualification in a related field
Basic knowledge of manufacturing workflows, production planning, or ERP systems
Strong coordination, multitasking, and communication skills to engage internal and external stakeholders effectively
Ability to stay task-oriented, organized, and perform well in a fast-paced environment
WORKING LOCATION -SENOKO DRIVE
TALENT LINK SOLUTION – (23C1962)
PATRICK POH
Reg No - R1107847
At Talent Link Solution, we believe that every great company begins with great people. As a trusted employment agency, our mission is simple: to connect the right talent with the right opportunities, helping businesses grow and helping individuals build meaningful careers.
With years of experience in the recruitment industry, we understand that every employer has unique needs. That’s why we focus on providing personalized, efficient, and reliable hiring solutions. Whether you are looking to fill permanent positions, or urgent vacancies, our team is committed to delivering candidates who are not only qualified—but the right fit for your company culture.
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