Full Time Bell Person - Bell Captain Jobs, Salary up to SGD 2,200 in Fairmont Singapore And Swissôtel The Stamford Central Region (Singapore) - Maukerja

Bell Person / Captain

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

Ensure timely delivery of guest luggage and guest items in a friendly and approachable manner to meet and exceed guest expectations.
Provide organized and seamless luggage service.
Provide introductory explanation of room facilities.
Able to provide information and assistance to guests as and when required.
Attend to all other guest requests as directed by Leaders, Captains and Communications Agents.
Handle all telephone enquiries and requests and ensure timely completion of pick-up and/or delivery service through follow-up.
Supervises the Bell person, Doormen and Valets to ensure optimum operational standards.
Ensure smooth flow of traffic at the driveway.
Assist with any group luggage logistics.
Ensure LQA service standards are in practice as set by the hotel at all times.

Qualifications:

Minimum Secondary Education 
(Bell Person) Experience not required as training will be provided; (Bell Captain) Minimum 2 years experience in the hospitality or service industry
Able to read and write English 
A second language is preferred
Must be able to carry out duties of Bell Person
Guest focused with good communications skill
Guest oriented individual with pleasant and courteous disposition
A team player and efficient worker
Flexible and adaptable 
Possess good attitude and initiative
Possess integrity and honesty